TeltoHeart First Start
Contents of the box
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| Charging dock used to charge TeltoHeart | TeltoHeart with strap attached | Instructions with easy-to-understand illustrations. | ||
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How to wear TeltoHeart
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| Secure TeltoHeart around your left hand lower arm, 1 cm above your wrist bone, as illustrated. Avoid fastening it too tightly or too loosely. |
How to Charge TeltoHeart
 Insert a USB Type-C cable into the charging dock. |
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 To recharge, place TeltoHeart on the charging dock, which is included in the packaging. |
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Overview
Overview |
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Electrodes for ECG reading
Electrodes |
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Start using TeltoHeart
How to Use TeltoHeart | ||||
| To activate TeltoHeart, press and hold the button for not less than 10 seconds until the device screen powers on.
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| When TeltoHeart is turned on for the first time, it will prompt to download TeltoHeart application.
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 You will be able to locate TeltoHeart on the TeltoHeart application as its name will be displayed on the TeltoHeart screen.
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 Visit TeltoHeart to download the TeltoHeart application or scan the QR code below. Alternatively, you can explore the iOS app store or Google Play store and search for the TeltoHeart application made by Teltonika Telemedic.
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 Scan the QR code to download the TeltoHeart application from the Apple Store |
 Scan the QR code to download the TeltoHeart application from Google Play Store | |||
 After installing the app, tap  icon to open the app.
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Registration | ||||
| TeltoCare offers two registration options. | ||||
Register as a patient | ||||
| Visit https://teltocare.com
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| Click Register.
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| Fill in the required information.
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| Click Register to finish the registration.
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| After registration, fill in login details in TeltoHeart mobile application to Log in.
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Receive an invitation | ||||
| Sign in by entering your email address and the password provided by the clinic you're associated with. Tap Log in to proceed. | ||||
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 TeltoHeart application will prompt you to change the default password to a personal preferred password of your choice.
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 Once you have successfully changed your password, the next step is to review and accept the Terms and Conditions. You will be prompted to acknowledge and agree to the Terms and Conditions and Privacy policy before proceeding.
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 Once signed-in, the TeltoHeart application will ask for Bluetooth permissions. Tap Allow to let the application use Bluetooth connection.
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How to Pair TeltoHeart with TeltoHeart mobile application | ||||
| Tap Pair device to proceed with the pairing process.
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| TeltoHeart application will initiate a search for nearby devices.
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| Select your smart wearable by tapping on it.
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| TeltoHeart will notify you of an incoming pair request.
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| When prompted to do so, enter the passkey shown on your TeltoHeart into the Bluetooth pairing request window in the TeltoHeart application.
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| TeltoHeart will notify you about a successful pair with the TeltoHeart application.
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| Make sure TeltoHeart application is always running in the background, otherwise the data transfer will not be available.
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Recording an ECG
| Recording an ECG | |||||||||
Before you start
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Setup
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| How to take ECG recording
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on your TeltoHeart.
How to view data in TeltoCare
| Open a web browser and go to the URL TeltoCare
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How to power off or restart TeltoHeart
In the main screen, swipe up, locate and tap  power icon
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Press and hold Power off button to turn off or Restart to restart the device.
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Technical specifications
BODY | |
| Dimensions (Width x Length x Height): | 40.5 (1.6") x 47 (1.9") x 14.7 (0.6") mm |
| Weight: | 52 g |
| Main CPU: |
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| Platform (OS): | Zephyr RTOS |
DISPLAY | |
| Brightness: | 250 NITS |
| Resolution: | 240 x 240 px |
| Type: | LCD TFT |
| Size: | 1.3“ |
| Cover lens: | Corning gorilla glass 3 |
| Surface hardness: | >8 H |
| Display area: | 547.56 sq mm |
TELTOHEART MEMORY | |
| Capacity: | 128 Mb |
CONNECTIVITY | |
| Bluetooth version: | 5.3 |
| Remote access: | Cloud |
| Operating frequency: | 2402 MHz – 2480 MHz |
| Max. output power: | 3 dBm |
FEATURES | |
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POWER SUPPLY | |
| Build-in rechargeable Li-Po battery (not replaceable by the user): |
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| Charging voltage: | 5 V ⎓ |
| Operating voltage: |
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| Max. Input current (A): | 0.5 A |
SENSORS AND COMPONENTS | |
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BUTTONS | |
| Side button (Turn on, Restart, Back) | |
STRAPS | |
| The wristband with an electrode is made of silicone rubber with an integrated stainless-steel electrode | |
| Strap material: | Silicone |
STRAP SIZE | |
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SUPPORTED PERIPHERALS | |
| ACCESSORIES: |
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Compatibility with other manufacturer accessories: |
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COMPATIBILITY WITH MRI OR CT WAS NOT CHECKED AND USE OF DEVICE IN MRI OR CT ENVIRONMENT IS PROHIBITED | |
| Bluetooth compatibility: | Devices that use Bluetooth v5.0 or later in 2.4 GHz (2.402 – 2.480 GHz) band and SMP protocol are compatible with the device |
CONDITIONS FOR USE | |
Temperature range Operation:
Charging temperature range:
Storage temperature range:
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Safety
Contraindications, Cautions, Warnings and Notes |
| CONTRAINDICATIONS |
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Do NOT use the device on wounds as this may cause infection and pain. Threat the wounds first". |
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Patients with diseases, which manifest as skin photosensitivity should not use the device. |
| CAUTIONS |
| Handling and Care: |
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Do NOT use the device on wounds as this may cause infection and pain. Threat the wounds first". |
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Patients with diseases, which manifest as skin photosensitivity should not use the device. |
| Warranty and Claims: |
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Any modifications, performed by third parties, will void the warranty. Warranty claims may be excluded if you do not use and maintain the device as instructed or if you repair or modify the device yourself. |
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Warranty claims may be excluded if you do not use and maintain the device as instructed or if you repair or modify the device yourself. |
| Connectivity and Data Management: |
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If data cannot be saved locally on your smartphone, please clear cache and try again. |
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The device requires a stable internet connection to function properly. |
| Environmental and Safety Precautions: |
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Avoid using TeltoHeart in sandy environments. Do not submerge the device in salty water or any other electrically conductive liquid. Do not use the device in MRI or CT environment. |
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TeltoHeart is not intended to be used underwater. |
| Storage: |
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Please store the docking station in an appropriate environment to avoid magnet degaussing. |
| Electromagnetic Fields and Ultrasound: |
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Do not use the device in the presence of strong electromagnetic fields. |
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Do not use the device near ultrasound equipment. |
| Cleaning and Maintenance: |
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Ensure that the magnetic connection of the docking station is clean of metallic bodies. |
| Device Usage and Limitations: |
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TeltoHeart is not supposed to be worn in situations where it would be exposed to strong vibrations, for example while working with rammer compactors, vibrating plate compactor machines, hammer drills, etc. |
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Patients with diseases, which manifest as skin photosensitivity should not use the device. |
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Do not paint or put stickers on your device. |
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Do not cause excessive mechanical strain or shock to the device. |
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The device may be damaged, explode, or result in a fire if too much pressure is applied to it. |
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The device is not intended to be put in any bodily orifice. |
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The device is meant to be used by adults of age 22 or older. |
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Use on intact skin only. |
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Do not use excessive force while using the device. Excessive force may break or damage accessories. |
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Do not use the device in an environment where the temperature exceeds 45°C. |
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The platform is not suitable for people with paralyzed, deformed arms, or absence of both arms. |
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We strongly advise avoiding downloading or installing firmwares found in third party sites such as forums, etc. Installing unverified firmwares will result in warranty void. |
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Due to excess heat, the battery might be damaged. If the device starts heating, stop using the device immediately! |
| WARNINGS |
| Battery safety: |
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If the device starts heating, stop using it immediately to prevent damage to the battery and other components. |
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Do NOT short-circuit the charging contacts. Exposing the contacts with a metallic object, such a coin, a clip or a set of keys can cause accidental short-circuiting and damage battery and other components. |
| Environmental safety: |
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Do NOT use the device outside of operational temperature conditions, for example in a sauna. |
| User safety: |
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Comply with all safety warnings and regulations regarding mobile device usage while operating the vehicle. |
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While driving, safely operating the vehicle is your first responsibility. Never use your mobile device while driving if it is prohibited by law. For your safety and the safety of others, use your common sense. |
| NOTE |
| Operating Temperature: |
| Device operating temperature is -10 to 45 degrees Celsius. |
| Cleaning Instructions: |
| Please keep the device electrodes clean for best performance. |
| Environmental: |
| Usage in rain or in very humid environment is not recommended. |
| Account and Data: |
| TeltoHeart mobile application and TeltoCare share the same login details. |
Warranty
The warranty conditions and term of warranty shall apply in accordance with agreed conditions between you and your supplier.
It is important to carefully read and follow information for user (included but not limited quick start guide, technical specifications and user manual) and terms and conditions provided by the manufacturer. Failure to adhere to these guidelines may result in malfunctions or damage to the product, for which the manufacturer cannot be held responsible. It is the responsibility of the user to ensure that they fully understand and comply with the information provided by the manufacturer and terms and conditions before using the product. By doing so, users can help ensure the safe and effective use of the product and avoid any potential damage or liability.
Equipment symbols
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Description
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Certificates
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Manufacturer TELTONIKA TELEMEDIC UAB Ukmergės g. 120-1, LT-08126 Vilnius |
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Consult instructions for use | 
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Temperature limit |  FCC ID:2BAIF-ECG200 |
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Protection against ingress of water or particulate matter | |
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Additional information
Product page
https://teltonika-telemedic.com/products/teltoheart
Update changelog
Latest update changelog can be found on: Update changelog
TeltoCare manual
Latest TeltoCare manual can be found on: TeltoCare First Start
Documentation
| English | ||
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TeltoHeart User Manual (EN) | (Updated on: 2024-08-08) |
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TeltoHeart Quick Manual (EN) | (Updated on: 2024-06-14) |
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TeltoHeart short instructions (EN) | (Updated on: 2024-06-18) |
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TeltoHeart flyer short version (EN) | (Updated on: 2024-07-11) |
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TeltoHeart flyer long version (EN) | (Updated on: 2024-02-07) |
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TeltoHeart Datasheet (EN) | (Updated on: 2024-07-04) |
| Lithuanian | ||
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TeltoHeart Quick Manual (LT) | (Updated on: 2024-06-14) |
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TeltoHeart short instructions (LT) | (Updated on: 2024-06-18) |
| Polish | ||
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TeltoHeart Quick Manual (PL) | (Updated on: 2024-07-10) |
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TeltoHeart short instructions (PL) | (Updated on: 2024-07-10) |
TeltoHeart mobile application
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- TeltoHeart is not turning on
- TeltoHeart is not sending data
- Incorrect time or date
- Heart Rate signal missing
- Failure to detect wrist
- Paired device prior to registering/logging in
- Failed to pair the device
- How to turn on TeltoHeart?
- Where can I see the data?
- How to change the language?
- How to set the heart rate frequency?
- Why is my ECG bad, unreadable?
- Why are there no data on the TeltoCare platform?
- What to do if it shows an AFIB message?
- Why does the battery drain quickly?
- Why did the ECG recording stop by itself?
- How to set notifications?
- Does the bracelet automatically record ECG?
- How does the bracelet notify about AFIB?
- TeltoHeart application cannot find a firmware update.
- How to create a patient account?
- Where to see patient data?
- How can a patient create an account?
- How to verify a patient?
- How to print/download ECG?
- Is there a caliper function?
- Where to see AFib notifications?
- Does the bracelet automatically record ECG?
- How does the bracelet notify about AFIB?
- Will I see all patients or just my own?
- How to delete a patient?
- Are patient data saved after deletion?
- How to transfer a patient to another doctor or clinic?
- How to restrict patient visibility to other doctors within the clinic?
- How to delete an "unreadable ECG"?
- Can a patient be assigned to multiple clinics?
- How to filter patient ECGs by indication (selected after ECG recording)?
- How to filter pulse display chart (time interval setting)?
- How to see weekly, monthly, yearly data (ECG and pulse)?
- Can I log in to TeltoHeart application with a doctor, hospital and distributor accounts?
- Cannot see my data
- Incorrect ECG data
- Forgot password for TeltoHeart mobile application or TeltoCare platform
- No Atrial fibrillation data
Promotional material
TeltoHeart Promotional material
Certificates
| Certificates | Links |
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| CE/RED (EU) | Yes |
| UKCA (UK) | Yes |
| FCC (USA) | Yes |
| CE MDR (EU) | Yes |
| RoHS | Yes |
| REACH | Yes |
All newest certificates may be found in our Wiki page1.