764
edits
Changes
→Additional information
[https://teltocare.com https://teltocare.com]
[https://teltocare.com https://teltocare.com]
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">Update changelog</span></h3></div>
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">Update changelog</span></h3></div>
Latest update changelog can be found on: [[TeltoHeart_firmware/software_changelogs| Update changelog]]
Latest update changelog can be found on: [[TeltoCare_software_changelogs| Update changelog]]
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">TeltoCare first start</span></h3></div>
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">TeltoHeart first start</span></h3></div>
TeltoCare first start can be found on: [https://wiki.teltonika-telemedic.com/view/TeltoCare_First_Start TeltoCare First Start]
TeltoCare first start can be found on: [https://wiki.teltonika-telemedic.com/view/TeltoHeart_First_Start TeltoHeart First Start]
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ| Frequently asked questions (FAQ)]]</span></h3></div>
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ| Frequently asked questions (FAQ)]]</span></h3></div>
<div style="font-size: 14px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ#TeltoHeart| TeltoHeart (FAQ)]]</span></h3></div>
<div style="font-size: 14px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ#TeltoHeart| TeltoHeart (FAQ)]]</span></h3></div>
*[[FAQ#TeltoHeart_is_not_turning_on | TeltoHeart is not turning on]] <br>
*[[FAQ#TeltoHeart_is_not_turning_on | TeltoHeart is not turning on]]<br>
*[[FAQ#TeltoHeart_is_not_sending_data | TeltoHeart is not sending data]]<br>
*[[FAQ#TeltoHeart_is_not_sending_data | TeltoHeart is not sending data]]<br>
*[[FAQ#Incorrect_time_or_date | Shows incorrect time or date]]<br>
*[[FAQ#Incorrect_time_or_date | Incorrect time or date]]<br>
*[[FAQ#Heart Rate signal missing | Heart Rate signal missing]]<br>
*[[FAQ#Heart_Rate_signal_missing | Heart Rate signal missing]]<br>
*[[FAQ#Failure to detect wrist | Failed to detect wrist]]<br>
*[[FAQ#Failure_to_detect_wrist | Failure to detect wrist]]<br>
*[[FAQ#Paired device prior to registering/logging in | Paired device prior to registering/logging in]]<br>
*[[FAQ#Paired_device_prior_to_registering_logging_in | Paired device prior to registering/logging in]]<br>
*[[FAQ#Connection lost | TeltoHeart Connection lost]]<br>
*[[FAQ#Failed_to_pair_the_device | Failed to pair the device]]<br>
*[[FAQ#Failed to pair the device | Failed to pair the device]]<br>
*[[FAQ#How_to_turn_on_TeltoHeart | How to turn on TeltoHeart?]]<br>
*[[FAQ#Where_can_I_see_the_data | Where can I see the data?]]<br>
*[[FAQ#How_to_change_the_language | How to change the language?]]<br>
*[[FAQ#How_to_set_the_heart_rate_frequency | How to set the heart rate frequency?]]<br>
*[[FAQ#Why_is_my_ECG_bad_unreadable | Why is my ECG bad, unreadable?]]<br>
*[[FAQ#Why_are_there_no_data_on_the_TeltoCare_platform | Why are there no data on the TeltoCare platform?]]<br>
*[[FAQ#What_to_do_if_it_shows_an_AFIB_message | What to do if it shows an AFIB message?]]<br>
*[[FAQ#Why_does_the_battery_drain_quickly | Why does the battery drain quickly?]]<br>
*[[FAQ#Why_did_the_ECG_recording_stop_by_itself | Why did the ECG recording stop by itself?]]<br>
*[[FAQ#How_to_set_notifications | How to set notifications?]]<br>
*[[FAQ#Does_the_bracelet_automatically_record_ECG | Does the bracelet automatically record ECG?]]<br>
*[[FAQ#How_does_the_bracelet_notify_about_AFIB | How does the bracelet notify about AFIB?]]<br>
*[[FAQ#TeltoHeart_application_cannot_find_a_firmware_update | TeltoHeart application cannot find a firmware update.]]<br>
<div style="font-size: 14px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ#TeltoCare| TeltoCare (FAQ)]]</span></h3></div>
<div style="font-size: 14px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ#TeltoCare| TeltoCare (FAQ)]]</span></h3></div>
*[[FAQ#Cannot see my data | Cannot see my data]]<br>
*[[FAQ#How_to_create_a_patient_account | How to create a patient account?]]<br>
*[[FAQ#Incorrect ECG data | Incorrect ECG data]]<br>
*[[FAQ#Where_to_see_patient_data | Where to see patient data?]]<br>
*[[FAQ#Forgot password for TeltoHeart mobile application or TeltoCare platform | Forgot password for TeltoHeart mobile application or TeltoCare platform]]<br>
*[[FAQ#How_can_a_patient_create_an_account | How can a patient create an account?]]<br>
*[[FAQ#No Atrial fibrillation data | No Atrial fibrillation data]]<br>
*[[FAQ#How_to_verify_a_patient | How to verify a patient?]]<br>
*[[FAQ#How_to_print_download_ECG | How to print/download ECG?]]<br>
*[[FAQ#Is_there_a_caliper_function | Is there a caliper function?]]<br>
*[[FAQ#Where_to_see_AFib_notifications | Where to see AFib notifications?]]<br>
*[[FAQ#Does_the_bracelet_automatically_record_ECG_2 | Does the bracelet automatically record ECG?]]<br>
*[[FAQ#How_does_the_bracelet_notify_about_AFIB_2 | How does the bracelet notify about AFIB?]]<br>
*[[FAQ#Will_I_see_all_patients_or_just_my_own | Will I see all patients or just my own?]]<br>
*[[FAQ#How_to_delete_a_patient | How to delete a patient?]]<br>
*[[FAQ#Are_patient_data_saved_after_deletion | Are patient data saved after deletion?]]<br>
*[[FAQ#How_to_transfer_a_patient_to_another_doctor_or_clinic | How to transfer a patient to another doctor or clinic?]]<br>
*[[FAQ#How_to_restrict_patient_visibility_to_other_doctors_within_the_clinic | How to restrict patient visibility to other doctors within the clinic?]]<br>
*[[FAQ#How_to_delete_an_unreadable_ECG | How to delete an "unreadable ECG"?]]<br>
*[[FAQ#Can_a_patient_be_assigned_to_multiple_clinics | Can a patient be assigned to multiple clinics?]]<br>
*[[FAQ#How_to_filter_patient_ECGs_by_indication_selected_after_ECG_recording | How to filter patient ECGs by indication (selected after ECG recording)?]]<br>
*[[FAQ#How_to_filter_pulse_display_chart_time_interval_setting | How to filter pulse display chart (time interval setting)?]]<br>
*[[FAQ#How_to_see_weekly_monthly_yearly_data_ECG_and_pulse | How to see weekly, monthly, yearly data (ECG and pulse)?]]<br>
*[[FAQ#Can_I_log_in_to_TeltoHeart_application_with_a_doctor_hospital_and_distributor_accounts | Can I log in to TeltoHeart application with a doctor, hospital and distributor accounts?]]<br>
*[[FAQ#Cannot_see_my_data | Cannot see my data]]<br>
*[[FAQ#Incorrect_ECG_data | Incorrect ECG data]]<br>
*[[FAQ#Forgot_password_for_TeltoHeart_mobile_application_or_TeltoCare_platform | Forgot password for TeltoHeart mobile application or TeltoCare platform]]<br>
*[[FAQ#No_Atrial_fibrillation_data | No Atrial fibrillation data]]<br>
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">Certificates</span></h3></div>
{| class="wikitable"
|+
! style="width:50%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" |Certificates
! style="width:10%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" |Links
|-
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |CE/RED (EU)
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |[[TeltoHeart CE RED|Yes]]
|-
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |UKCA (UK)
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |[[TeltoHeart UKCA|Yes]]
|-
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | FCC (USA)
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |[[TeltoHeart FCC |Yes]]
|-
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | CE MDR (EU)
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |[[CE MDR |Yes]]
|-
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | RoHS
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |[[TeltoHeart_rohs |Yes]]
|-
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | REACH
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |[[TeltoHeart_REACH |Yes]]
|}
All newest certificates may be found in our Wiki page<sup>1</sup>.
<sup>1</sup> [[TeltoHeart_Certification_%26_Approvals | Certifications and Approvals]]
