FAQ: Difference between revisions
→TeltoHeart is not turning on
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=<p style="font-size:32px"><span style="color:#0054A6">TeltoHeart</span></p>= | =<p style="font-size:32px"><span style="color:#0054A6">TeltoHeart</span></p>= | ||
===<p style="font-size:32px"><span style="color:#0054A6">TeltoHeart is not turning on</span></p>=== | ===<p style="font-size:32px"><span style="color:#0054A6">TeltoHeart is not turning on</span></p>=== | ||
[[Image:Nr1.png|50px|link=]]'''If your TeltoHeart has recently been turned off and you are having trouble turning it back on:'''<br> | {| | ||
Wait for at least one minute: If it has been turned off recently, it may need some time to fully | | style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr1.png|50px|link=]] | ||
power down. Wait for at least one minute before attempting to turn it back on.<br> | || '''If your TeltoHeart has recently been turned off and you are having trouble turning it back on:'''<br> | ||
[[Image:Nr2.png|50px|link=]]'''Charge the smart wearable:''' <br>Ensure that TeltoHeart is charged. Connect TeltoHeart to the | Wait for at least one minute: If it has been turned off recently, it may need some time to fully power down. Wait for at least one minute before attempting to turn it back on.<br> | ||
charging dock and make sure that it is charging. If it is not charging, try a different charging | |} | ||
cable or adapter.<br> | {| | ||
[[Image:Nr3.png|50px|link=]]'''Check the charging connections:''' <br>Ensure that the charging contacts on TeltoHeart and the | | style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr2.png|50px|link=]] | ||
charging dock are clean and free of any debris or corrosion. If they are dirty, gently clean them | || '''Charge the smart wearable:''' <br>Ensure that TeltoHeart is charged. Connect TeltoHeart to the charging dock and make sure that it is charging. If it is not charging, try a different charging cable or adapter.<br> | ||
with a soft, dry cloth.<br> | |} | ||
[[Image:Nr4.png|50px|link=]]'''Check the button:''' <br>Make sure the button on the side of TeltoHeart is not stuck. Press the | {| | ||
button gently a few times to see if it is functioning properly.<br> | | style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr3.png|50px|link=]] | ||
[[Image:Nr5 - Copy.png|50px|link=]]'''Contact customer support:''' <br>If none of the above troubleshooting steps work, contact the | || '''Check the charging connections:''' <br>Ensure that the charging contacts on TeltoHeart and the charging dock are clean and free of any debris or corrosion. If they are dirty, gently clean them with a soft, dry cloth.<br> | ||
customer support for further assistance. | |} | ||
{| | |||
| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr4.png|50px|link=]] | |||
|| '''Check the button:''' <br>Make sure the button on the side of TeltoHeart is not stuck. Press the button gently a few times to see if it is functioning properly.<br> | |||
|} | |||
{| | |||
| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr5 - Copy.png|50px|link=]] | |||
|| '''Contact customer support:''' <br>If none of the above troubleshooting steps work, contact the customer support for further assistance. | |||
|} | |||
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