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| 2. '''Check for firmware updates:''' After pairing your smart wearable through the TeltoHeart | | 2. '''Check for firmware updates:''' After pairing your smart wearable through the TeltoHeart |
| application, check for any available firmware updates and install them as necessary. | | application, check for any available firmware updates and install them as necessary. |
| ----
| |
| ===Forgot password for TeltoHeart mobile application or TeltoCare platform===
| |
| If you have forgotten the password for your TeltoHeart application or TeltoCare:<br>
| |
| 1. '''Click on the Forgot Password option:''' On the login page of the application, look for the '''Forgot
| |
| Password''' option and click on it.<br>
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|
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| [[Image:Group_1777.png|200px|center|border|link=]] <br>
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|
| |
| 2. '''Enter your email address:''' You will be asked to enter the email address associated with your
| |
| account. Enter the correct information and click on '''Reset my password'''.<br>
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|
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| [[Image:TeltoHeart_PW.png|200px|center|link=]] <br>
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|
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| 3. '''Follow the instructions:''' You will receive an email with a code to reset your password. Enter
| |
| the password to the MyHealth application. <br>
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|
| |
| [[Image:Entercode.png|200px|center|link=]] <br>
| |
|
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| 4. Create a new password: After following the instructions, you will be prompted to create a
| |
| new password. Make sure to create a strong and secure password that you will remember
| |
| easily.<br>
| |
| [[Image:Entercode1.png|200px|center|link=]] <br>
| |
| 5. Log in with your new password: Once you have created a new password, use it to log in to
| |
| the TeltoHeart application or TeltoCare. <br>
| |
| ---- | | ---- |
| ===Connection lost=== | | ===Connection lost=== |
