FAQ: Difference between revisions
→TeltoHeart
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In case your smart wearable fails to detect a heart-rate signal, follow these steps to troubleshoot the | In case your smart wearable fails to detect a heart-rate signal, follow these steps to troubleshoot the | ||
issue:<br> | issue:<br> | ||
TeltoHeart prioritizes measuring heart rate at rest due to challenges with accuracy during movement. | |||
This approach helps overcome potential inaccuracies caused by motion artifacts and changes in blood | |||
flow. By focusing on obtaining baseline measurements during periods of rest, TeltoHeart aims to | |||
provide more reliable data for healthcare assessments, minimizing the impact of movement on | |||
accuracy. | |||
1. Check if your smart wearable is being worn correctly on your wrist.<br> | 1. Check if your smart wearable is being worn correctly on your wrist.<br> | ||
2. Try tightening or loosening the band to ensure a proper fit. After adjusting the band, check the | 2. Try tightening or loosening the band to ensure a proper fit. After adjusting the band, check the | ||
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3. Ensure that the LED contacts of TeltoHeart are free from dirt or debris. If the issue persists, try | 3. Ensure that the LED contacts of TeltoHeart are free from dirt or debris. If the issue persists, try | ||
resetting TeltoHeart or consult the user manual for further troubleshooting steps.<br> | resetting TeltoHeart or consult the user manual for further troubleshooting steps.<br> | ||
4. Make sure that there has been no movement. | |||
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