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<p style="font-size:15px"><span style="color:#000000"><b>If you have paired your TeltoHeart to your phone through Bluetooth settings instead of the TeltoHeart application, you may run into a few issues, including poor functionality or even disconnection issues. Here are some troubleshooting steps to help you resolve this problem:</b></span></p>
 
<p style="font-size:15px"><span style="color:#000000"><b>If you have paired your TeltoHeart to your phone through Bluetooth settings instead of the TeltoHeart application, you may run into a few issues, including poor functionality or even disconnection issues. Here are some troubleshooting steps to help you resolve this problem:</b></span></p>
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[[Image:Nr1.png|50px|link=]]'''Unpair TeltoHeart:'''<br>First, unpair your smart wearable from your phone by going to the
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Bluetooth settings on both devices and selecting Forget or Unpair.<br>
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| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr1.png|50px|link=]]
[[Image:Nr2.png|50px|link=]]'''Download the TeltoHeart application:'''<br> If you haven't already, download the TeltoHeart
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|| '''Unpair TeltoHeart:'''<br>First, unpair your smart wearable from your phone by going to the Bluetooth settings on both devices and selecting Forget or Unpair.<br>
application for your TeltoHeart from the app store. Once downloaded, login to your account
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and select Pair Device (follow the steps provided in [[TeltoHeart_First_Start#Start_using_TeltoHeart | How to pair TeltoHeart with TeltoHeart application]]).<br>
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[[Image:Nr3.png|50px|link=]]'''Check for firmware updates:'''<br>After pairing your smart wearable through the TeltoHeart
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| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr2.png|50px|link=]]
application, check for any available firmware updates and install them as necessary.
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|| '''Download the TeltoHeart application:'''<br> If you haven't already, download the TeltoHeart application for your TeltoHeart from the app store. Once downloaded, login to your account and select '''Pair Device''' (follow the steps provided in [[TeltoHeart_First_Start#Start_using_TeltoHeart | How to pair TeltoHeart with TeltoHeart application]]).<br>
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{|
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| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr3.png|50px|link=]]
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|| '''Check for firmware updates:'''<br>After pairing your smart wearable through the TeltoHeart application, check for any available firmware updates and install them as necessary.<br>
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