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→Failure to detect wrist
===<p style="font-size:32px"><span style="color:#0054A6">Failure to detect wrist</span></p>===
===<p style="font-size:32px"><span style="color:#0054A6">Failure to detect wrist</span></p>===
<p style="font-size:15px"><span style="color:#000000"><b>TeltoHeart detects the wrist using light-based sensors (photoplethysmography), which measure blood volume changes beneath the skin by emitting and detecting light. Additionally, electrode leads in direct contact with the skin detect electrical signals generated by the heart, confirming the presence of the wrist. To ensure proper wrist detection:</b></span></p>
<p style="font-size:15px"><span style="color:#000000"><b>TeltoHeart detects the wrist using light-based sensors (photoplethysmography), which measure blood volume changes beneath the skin by emitting and detecting light. Additionally, electrode leads in direct contact with the skin detect electrical signals generated by the heart, confirming the presence of the wrist. To ensure proper wrist detection:</b></span></p>
[[Image:Nr1.png|50px|link=]]'''Ensure Secure Fit:'''<br>Properly secure TeltoHeart around the lower arm, just above the wrist
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bone, as illustrated in the user manual. A snug fit enhances the efficiency of both sensor
| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr1.png|50px|link=]]
types.<br>
|| '''Ensure Secure Fit:'''<br>Properly secure TeltoHeart around the lower arm, just above the wrist bone, as illustrated in the user manual. A snug fit enhances the efficiency of both sensor types.<br>
[[Image:Nr2.png|50px|link=]]'''Check for Hairiness:'''<br>Excessive hair on the wrist may hinder the performance of optical
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sensors. Ensure the skin beneath the device is free from obstructions for accurate
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readings.<br>
| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr2.png|50px|link=]]
[[Image:Nr3.png|50px|link=]]'''Assess Skin Contact:'''<br>Anything obstructing direct skin contact, such as clothing or
|| '''Check for Hairiness:'''<br>Excessive hair on the wrist may hinder the performance of optical sensors. Ensure the skin beneath the device is free from obstructions for accurate readings.<br>
accessories, can impact sensor functionality. Confirm unobstructed contact for optimal
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wrist detection.<br>
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[[Image:Nr4.png|50px|link=]]'''Verify Device Positioning:'''<br>Wear the device approximately 1 cm above your wrist bone.
| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr3.png|50px|link=]]
Incorrect positioning may disrupt the alignment of sensors with the skin, affecting the
|| '''Assess Skin Contact:'''<br>Anything obstructing direct skin contact, such as clothing or accessories, can impact sensor functionality. Confirm unobstructed contact for optimal wrist detection.<br>
accuracy of detection.
|}
{|
| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr4.png|50px|link=]]
|| '''Verify Device Positioning:'''<br>Wear the device approximately 1 cm above your wrist bone. Incorrect positioning may disrupt the alignment of sensors with the skin, affecting the accuracy of detection.<br>
|}
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===<p style="font-size:32px"><span style="color:#0054A6">Paired device prior to registering/logging in</span></p>===
===<p style="font-size:32px"><span style="color:#0054A6">Paired device prior to registering/logging in</span></p>===
<p style="font-size:15px"><span style="color:#000000"><b>If you have paired your TeltoHeart to your phone through Bluetooth settings instead of the TeltoHeart application, you may run into a few issues, including poor functionality or even disconnection issues. Here are some troubleshooting steps to help you resolve this problem:</b></span></p>
<p style="font-size:15px"><span style="color:#000000"><b>If you have paired your TeltoHeart to your phone through Bluetooth settings instead of the TeltoHeart application, you may run into a few issues, including poor functionality or even disconnection issues. Here are some troubleshooting steps to help you resolve this problem:</b></span></p>
