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| | 2. '''Check for firmware updates:''' After pairing your smart wearable through the TeltoHeart | | 2. '''Check for firmware updates:''' After pairing your smart wearable through the TeltoHeart |
| | application, check for any available firmware updates and install them as necessary. | | application, check for any available firmware updates and install them as necessary. |
| − | ----
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| − | ===Forgot password for TeltoHeart mobile application or TeltoCare platform===
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| − | If you have forgotten the password for your TeltoHeart application or TeltoCare:<br>
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| − | 1. '''Click on the Forgot Password option:''' On the login page of the application, look for the '''Forgot
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| − | Password''' option and click on it.<br>
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| − |
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| − | [[Image:Group_1777.png|200px|center|border|link=]] <br>
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| − |
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| − | 2. '''Enter your email address:''' You will be asked to enter the email address associated with your
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| − | account. Enter the correct information and click on '''Reset my password'''.<br>
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| − |
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| − | [[Image:TeltoHeart_PW.png|200px|center|link=]] <br>
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| − |
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| − | 3. '''Follow the instructions:''' You will receive an email with a code to reset your password. Enter
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| − | the password to the MyHealth application. <br>
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| − |
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| − | [[Image:Entercode.png|200px|center|link=]] <br>
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| − |
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| − | 4. Create a new password: After following the instructions, you will be prompted to create a
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| − | new password. Make sure to create a strong and secure password that you will remember
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| − | easily.<br>
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| − | [[Image:Entercode1.png|200px|center|link=]] <br>
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| − | 5. Log in with your new password: Once you have created a new password, use it to log in to
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| − | the TeltoHeart application or TeltoCare. <br>
| |
| | ---- | | ---- |
| | ===Connection lost=== | | ===Connection lost=== |