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1,186 bytes removed ,  14 February
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2. '''Check for firmware updates:''' After pairing your smart wearable through the TeltoHeart
 
2. '''Check for firmware updates:''' After pairing your smart wearable through the TeltoHeart
 
application, check for any available firmware updates and install them as necessary.
 
application, check for any available firmware updates and install them as necessary.
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===Forgot password for TeltoHeart mobile application or TeltoCare platform===
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If you have forgotten the password for your TeltoHeart application or TeltoCare:<br>
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1. '''Click on the Forgot Password option:''' On the login page of the application, look for the '''Forgot
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Password''' option and click on it.<br>
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[[Image:Group_1777.png|200px|center|border|link=]] <br>
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2. '''Enter your email address:''' You will be asked to enter the email address associated with your
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account. Enter the correct information and click on '''Reset my password'''.<br>
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[[Image:TeltoHeart_PW.png|200px|center|link=]] <br>
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3. '''Follow the instructions:''' You will receive an email with a code to reset your password. Enter
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the password to the MyHealth application. <br>
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[[Image:Entercode.png|200px|center|link=]] <br>
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4. Create a new password: After following the instructions, you will be prompted to create a
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new password. Make sure to create a strong and secure password that you will remember
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easily.<br>
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[[Image:Entercode1.png|200px|center|link=]] <br>
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5. Log in with your new password: Once you have created a new password, use it to log in to
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the TeltoHeart application or TeltoCare. <br>
   
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===Connection lost===
 
===Connection lost===

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