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FAQ
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Revision as of 12:13, 14 February 2024
721 bytes added
,
14 February
→TeltoHeart
Line 126:
Line 126:
Incorrect positioning may disrupt the alignment of sensors with the skin, affecting the
Incorrect positioning may disrupt the alignment of sensors with the skin, affecting the
accuracy of detection.
accuracy of detection.
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=TeltoCare=
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===Cannot see my data===
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If you do not see your measurement data reflected in the TeltoCare platform yet, you
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have the option to perform a '''Force sync''' connection within the TeltoHeart mobile
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application. This feature allows you to manually initiate a data transfer and ensure that your
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data is sent to the TeltoCare platform.
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<br>
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Although data is sent periodically, if there are any
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delays or missing data, using the '''Force sync''' option in the TeltoHeart application enables you
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to trigger the data transfer process and ensure the availability of your measurements in
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the TeltoCare platform.
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'''Data upload may take up to 15 minutes.'''
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[[Image:Teltoheart_dashboard.png|300px|center|link=]]
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Simonas.S
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