FAQ: Difference between revisions
→TeltoHeart
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Incorrect positioning may disrupt the alignment of sensors with the skin, affecting the | Incorrect positioning may disrupt the alignment of sensors with the skin, affecting the | ||
accuracy of detection. | accuracy of detection. | ||
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=TeltoCare= | |||
===Cannot see my data=== | |||
If you do not see your measurement data reflected in the TeltoCare platform yet, you | |||
have the option to perform a '''Force sync''' connection within the TeltoHeart mobile | |||
application. This feature allows you to manually initiate a data transfer and ensure that your | |||
data is sent to the TeltoCare platform. | |||
<br> | |||
Although data is sent periodically, if there are any | |||
delays or missing data, using the '''Force sync''' option in the TeltoHeart application enables you | |||
to trigger the data transfer process and ensure the availability of your measurements in | |||
the TeltoCare platform. | |||
'''Data upload may take up to 15 minutes.''' | |||
[[Image:Teltoheart_dashboard.png|300px|center|link=]] | |||
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