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| 2. '''Check for firmware updates:''' After pairing your smart wearable through the MyHealth | | 2. '''Check for firmware updates:''' After pairing your smart wearable through the MyHealth |
| application, check for any available firmware updates and install them as necessary. | | application, check for any available firmware updates and install them as necessary. |
| + | |
| + | ===Forgot password for MyHealth or TeltoCare platform=== |
| + | If you have forgotten the password for your MyHealth application or TeltoCare:<br> |
| + | 1. '''Click on the Forgot Password option:''' On the login page of the application, look for the '''Forgot |
| + | Password''' option and click on it.<br> |
| + | |
| + | [[Image:MyHealth-1.png|150px|center|link=]] <br> |
| + | |
| + | 2. '''Enter your email address:''' You will be asked to enter the email address associated with your |
| + | account. Enter the correct information and click on '''Reset my password'''.<br> |
| + | |
| + | [[Image:Forgot_pw.png|200px|center|link=]] <br> |
| + | |
| + | 3. '''Follow the instructions:''' You will receive an email with a code to reset your password. Enter |
| + | the password to the MyHealth application. <br> |
| + | |
| + | [[Image:Entercode.png|150px|center|link=]] <br> |
| + | |
| + | 4. Create a new password: After following the instructions, you will be prompted to create a |
| + | new password. Make sure to create a strong and secure password that you will remember |
| + | easily.<br> |
| + | [[Image:Entercode1.png|150px|center|link=]] <br> |
| + | 5. Log in with your new password: Once you have created a new password, use it to log in to |
| + | the MyHealth application or TeltoCare. <br> |