EU Data Act Compliance

EU Data Act

Regulation (EU) 2023/2854 establishes harmonised rules to ensure fair access to and use of data generated by connected products and related services.

Introduction

As a manufacturer of connected hardware and a provider of remote management and monitoring solutions, Teltonika Telemedic is directly subject to these requirements. This document explains what data is generated by Teltonika Telemedic devices and services, as well as the conditions under which it is collected or accessed.

Our Obligations under the Data Act

In accordance with Regulation (EU) 2023/2854, we affirm our commitment to respecting these principles:

We will not use customer data to compete against them or to obtain unfair advantages.

We will not impose restrictions that prevent access to or transfer of customer data.

We will provide clear information on what data is available and the ways in which it can be accessed.

We will ensure the availability of interoperable interfaces — such as APIs or data export functions — to facilitate effective data portability.

TeltoHeart Wearable Device

Data	Format
ECG raw data	ecg binary file
HR raw data	hr binary file
Sys logs	rst binary file
Pedometer raw data	ped binary file
PQ (ppg quality) raw data	pq binary file

TeltoHeart Mobile Application

Data	Format
Sys logs	log text file

TeltoCare Web Application

Section	Data	Format / Data Type
User Authentication	Id	string
	Name	string
	Surname	string
	Email	string
	Phone number	string
	Gender	string
	Date of birth	string
File Storage	ECG processed data	json file
	HR processed data	json file
	Pedometer processed data	json file
	PQ (ppg quality) processed data	json file

AWS DynamoDB Tables

Table	Column Name	Data Type
Information about events	Id	STRING
	Seen	BOOLEAN
	Started	DATETIME
	Active	BOOLEAN
	Trigger Id	INTEGER
	Updated	DATETIME
HR data (events)	Id	STRING
	Timestamp	DATETIME
	Max	INTEGER
	Min	INTEGER
	Reference_key	STRING
	ttl	INTEGER
Configured triggers for events	Id	STRING
	Cognito Id	STRING
	Alert_type	STRING
	Condition	STRING
	Duration	INTEGER
	Enabled	BOOLEAN
	Notifications	BOOLEAN
	Priority_id	INTEGER
	Priority_name	STRING
	Timestamp	DATETIME
	Value	INTEGER
Comments left on ECGs by doctors	ECG	STRING
	Timestamp	DATETIME
	Comment	STRING
	First_name	STRING
	Last_name	STRING
	Patient_cognito_id	STRING
Invitations sent to request to join a hospital	Id	STRING
	Cognito_Id	STRING
	Added_at	DATETIME
	Hospital_cognito_id	STRING
	Hospital_id	INTEGER
User login attempts	Cognito_id	STRING
	Timestamp	DATETIME
	Email	STRING
	Email_verified	BOOLEAN
	Attempt_status	BOOLEAN
	User_not_found	BOOLEAN
	User_pool_id	STRING
	User_account_status	BOOLEAN
	Username	STRING
	Version	STRING
User-requested logs	Created_by_sub	STRING
	Timestamp	DATETIME
	Added_at	DATETIME
	Created_by	BOOLEAN
	Created_by_email	STRING
	Log_type	BOOLEAN
	Path	STRING
	Serial_number	INTEGER
PPG data information	Timestamp	DATETIME
	Data	STRING
	Duration	INTEGER
	Fullpath	STRING
AFIB data information	Id	STRING
	User	STRING
	Avg	INTEGER
	Data	STRING
	Duration	INTEGER
	Firmware	STRING
	Fullpath	STRING
	Max	INTEGER
	Min	INTEGER
	Serial_number	INTEGER
	Termination_reason	BOOLEAN
	Timestamp	DATETIME
ECG data information	Id	STRING
	Circumstances	STRING[]
	Data	STRING
	Filter information	STRING
	Firmware	STRING
	Frequency	INTEGER
	Fullpath	STRING
	Timestamp	DATETIME
	User	STRING
HR data information	Id	STRING
	Data	STRING
	Firmware	STRING
	Fullpath	STRING
	Max	INTEGER
	Min	INTEGER
	Timestamp	DATETIME
	User	STRING
Steps data information	Id	STRING
	Cognito Id	STRING
	Timestamp	DATETIME
	Added_at	DATETIME
	Device_timestamp	DATETIME
	Fullpath	STRING
	Steps	INTEGER
Timezones selected by user	Cognito Id	STRING
	Added_at	STRING
	Email	STRING
	Timezone	STRING
Roles assigned to users	Cognito Id	STRING
	Added_at	STRING
	Roles_id	STRING
User firmware and legal agreement details	Cognito Id	STRING
	Added_at	DATETIME
	Firmware	STRING
	Firmware_available	STRING
	Last_seen	DATETIME
	Pp_accepted_date	DATETIME
	Pp_actual	STRING
	Pp_available	STRING
	Serial_number	INTEGER
	Tc_accept_date	DATETIME
	Tc_actual	STRING
	Tc_available	STRING
Babel	Cognito Id	STRING
	Device_token	STRING
	Email	STRING
REST API endpoint usage logs	Created_by_sub	STRING
	Timestamp	DATETIME
	Added_at	DATETIME
	Email	STRING
	Event	STRING
	Log type	STRING
	Source	STRING

AWS Aurora PostgreSQL Database

Table	Column Name	Data Type
tasks	id	INT
	created_by	INT
	task_type	INT
	date_created	DATETIME
	task_status	INT
	patient_id	INT
	user_id	INT
task_types_status	id	INT
	name	VARCHAR
patients_copy	id	INT
	hospital_id	INT
	user_id	INT
	doctor_id	INT
	blood_type	VARCHAR
	height	DECIMAL
	weight	DECIMAL
	fw	VARCHAR
	emergency_contact_person	VARCHAR
	emergency_contact_phone	VARCHAR
	languages	VARCHAR
	medical_conditions	TEXT
	allergies	TEXT
patients_status	id	INT
	patient_id	INT
	reason	VARCHAR
	status_date	DATETIME
distributors_copy	id	INT
	distributor_id	INT
	user_id	INT
statuses	id	INT
	status_name	VARCHAR
	status_code	VARCHAR
doctors_copy	id	INT
	hospital_id	INT
	user_id	INT
watches	id	INT
	is_active	BOOLEAN
	hospital_id	INT
	watches_identifier	VARCHAR
	user_id	INT
	serial_number	VARCHAR
watch_subscription	id	INT
	watch_id	INT
	subscription_model_id	INT
	default_subscription_id	INT
	sub_expiration	DATETIME
	config_status	VARCHAR
	created_at	DATETIME
	updated_at	DATETIME
subscription_models	id	INT
	name	VARCHAR
	description	TEXT
	created_at	DATETIME
	updated_at	DATETIME
hospitals_copy	id	INT
	distributor_id	INT
	hospital_id	INT
	user_id	INT
	is_active	BOOLEAN
	delete_due_to	VARCHAR
subscription_functionalities	id	INT
	subscription_model_id	INT
	functionality_id	INT
	created_at	DATETIME
funcionalidades	id	INT
	category	VARCHAR
	name	VARCHAR
	created_at	DATETIME
	updated_at	DATETIME
firmwares	id	INT
	bucket	VARCHAR
	filename	VARCHAR
	description	TEXT
	release_notes	TEXT
	file_size	BIGINT
	date_created	DATETIME
	fw	VARCHAR
alerts	id	INT
	started	DATETIME
	duration	INT
	marker	VARCHAR
	trigger_id	INT
	updated	DATETIME
triggers	id	INT
	timestamp	DATETIME
	alert_type	VARCHAR
	condition	VARCHAR
	value	VARCHAR
	cognito_id	INT
	status	VARCHAR
	enabled	BOOLEAN
	priority_id	INT
priority_levels	id	INT
	name	VARCHAR
users	id	INT
	country_id	INT
	role_id	INT
	first_name	VARCHAR
	last_name	VARCHAR
	birth_date	DATE
	gender	VARCHAR
	email	VARCHAR
	phone	VARCHAR
	cognito_id	INT
	status	VARCHAR
	delete_date	DATETIME
	delete_date_to	DATETIME
	tc_id	INT
user_permissions	user_id	INT
	permission_id	INT
user_data_list	user_id	INT
	hr_order	INT
	hr_visible	BOOLEAN
	events_order	INT
	events_visible	BOOLEAN
	ecg_order	INT
	ecg_visible	BOOLEAN
	steps_order	INT
	steps_visible	BOOLEAN
	afibburden_order	INT
	afibburden_visible	BOOLEAN
roles_permissions	role_id	INT
	permission_id	INT
	permission_priority	INT
permissions	id	INT
	group_id	INT
	permission_name	VARCHAR
roles	id	INT
	role_name	VARCHAR
	ref_table	VARCHAR
permission_groups	id	INT
	name	VARCHAR
task_status	id	INT
	name	VARCHAR
task_types_requests	id	INT
	name	VARCHAR
privacy_policies	id	INT
	version	VARCHAR
	content	TEXT
	author	VARCHAR
	date_created	DATETIME
	accepted	BOOLEAN
	not_accepted	BOOLEAN
	is_valid	BOOLEAN
terms_conditions	id	INT
	version	VARCHAR
	content	TEXT
	author	VARCHAR
	date_created	DATETIME
	accepted	BOOLEAN
	not_accepted	BOOLEAN
	is_valid	BOOLEAN
tokens	id	INT
	token	VARCHAR
	cognito_id	INT
	token_type	VARCHAR
user_options	id	INT
	cognito_id	INT
	user_type	VARCHAR
	status	VARCHAR
	delete_date	DATETIME
	delete_due_to	VARCHAR
org_hospitals	id	INT
	distributor_id	INT
	hospital_name	VARCHAR
	email	VARCHAR
	phone	VARCHAR
	address	VARCHAR
	country_id	INT
	is_active	BOOLEAN
	main_admin_id	INT
	status	VARCHAR
	delete_date	DATETIME
	delete_due_to	VARCHAR
	description	TEXT
	visibility	VARCHAR
	notification_email	VARCHAR
org_distributors	id	INT
	distributor_name	VARCHAR
	email	VARCHAR
	phone	VARCHAR
	address	VARCHAR
	country_id	INT
	status	VARCHAR
	delete_date	DATETIME
	delete_due_to	VARCHAR
	main_admin_id	INT
countries	id	INT
	name	VARCHAR
	code	VARCHAR
	code3	VARCHAR
	number	VARCHAR