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190 bytes added ,  19 February
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<p style="font-size:15px"><span style="color:#000000"><b>If TeltoHeart is showing incorrect time or date, it could be due to a few different reasons. One common cause of this issue is that TeltoHeart is not properly paired with your phone or has lost its connection to the phone. Here are a few steps to help you fix this problem:</b></span></p>
 
<p style="font-size:15px"><span style="color:#000000"><b>If TeltoHeart is showing incorrect time or date, it could be due to a few different reasons. One common cause of this issue is that TeltoHeart is not properly paired with your phone or has lost its connection to the phone. Here are a few steps to help you fix this problem:</b></span></p>
 
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[[Image:Nr1.png|50px|link=]]'''Check the Bluetooth connection:'''<br>Ensure that your phone's Bluetooth is turned on and
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TeltoHeart is connected to it. If it isn't, go to the settings on your phone and turn on Bluetooth. Then,
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| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr1.png|50px|link=]]
try to reconnect your smart wearable by going to the TeltoHeart application and select to pair your
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|| '''Check the Bluetooth connection:'''<br>Ensure that your phone's Bluetooth is turned on and TeltoHeart is connected to it. If it isn't, go to the settings on your phone and turn on Bluetooth. Then, try to reconnect your smart wearable by going to the TeltoHeart application and select to pair your TeltoHeart.<br>
TeltoHeart.<br>
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[[Image:Nr2.png|50px|link=]]'''Restart Teltoheart:'''<br>Sometimes, restarting TeltoHeart can fix the issue. To do this, on the home
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screen, open the control center by swiping up the screen. Tap on power icon to select the option to
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| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr2.png|50px|link=]]
restart the TeltoHeart or simply hold the button for not less than 10 seconds and then release the
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|| '''Restart Teltoheart:'''<br>Sometimes, restarting TeltoHeart can fix the issue. To do this, on the home screen, open the control center by swiping up the screen. Tap on power icon to select the option to restart the TeltoHeart or simply hold the button for not less than 10 seconds and then release the button to restart the device.<br>
button to restart the device.<br>
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[[Image:Nr3.png|50px|link=]]'''Update the firmware:'''<br>If your smart wearablehas outdated firmware, it may cause issues with
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the time and date display. Check for any available updates for TeltoHeart on TeltoHeart mobile
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| style="width: 40px;height: 20px;padding: 10px;" | [[Image:Nr3.png|50px|link=]]
application and install them as necessary.<br>
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|| '''Update the firmware:'''<br>If your smart wearablehas outdated firmware, it may cause issues with the time and date display. Check for any available updates for TeltoHeart on TeltoHeart mobile application and install them as necessary.<br>
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===<p style="font-size:32px"><span style="color:#0054A6">Heart Rate signal missing</span></p>===
 
===<p style="font-size:32px"><span style="color:#0054A6">Heart Rate signal missing</span></p>===
 
<p style="font-size:15px"><span style="color:#000000"><b>If the heart rate sensor on your TeltoHeart has difficulty detecting your Heart Rate “–“ appears.</b></span></p>
 
<p style="font-size:15px"><span style="color:#000000"><b>If the heart rate sensor on your TeltoHeart has difficulty detecting your Heart Rate “–“ appears.</b></span></p>

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