764
edits
Changes
→TeltoHeart is not sending data
1. '''TeltoHeart is not paired with MyHealth application:''' Make sure that your TeltoHeart is
1. '''TeltoHeart is not paired with MyHealth application:''' Make sure that your TeltoHeart is
properly paired with the MyHealth application on your phone. If it's not, follow the pairing
properly paired with the MyHealth application on your phone. If it's not, follow the pairing
instructions provided in 4.4.5.3 TeltoHeart pairing with MyHealth application.<br>
instructions provided in [[TeltoHeart_First_Start#Start_using_TeltoHeart | How to pair TeltoHeart with MyHealth application]]<br>
2. '''Check the phone storage:''' If the phone storage is full, it may not be able to receive or process
2. '''Check the phone storage:''' If the phone storage is full, it may not be able to receive or process
data from TeltoHeart. Try deleting any unnecessary files or apps from your phone to free up
data from TeltoHeart. Try deleting any unnecessary files or apps from your phone to free up
3. '''Contact customer support:''' If none of the above troubleshooting steps work, you may need to
3. '''Contact customer support:''' If none of the above troubleshooting steps work, you may need to
contact the TeltoCare customer support team for further assistance.
contact the TeltoCare customer support team for further assistance.
===Incorrect time or date===
===Incorrect time or date===