Difference between revisions of "TeltoHeart First Start"

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<center>
 
<center>
 
{| class="tlt-border" style="border: 1px solid #e8e8e8; background: white;"
 
{| class="tlt-border" style="border: 1px solid #e8e8e8; background: white;"
−
|style="text-align: left; background: white;" | [[Image:Contents.png|left|link=]]
+
|style="text-align: left; background: white;" | [[Image:Chargingdock.png|left|link=]]
 +
|style="text-align: center; background: white;" | [[Image:Teltoheart-sketch.png|center|link=]]
 +
|style="text-align: right; background: white; margin-right: 20px;" | [[Image:QSG1.png|right|link=]]
 +
|-
 +
|style="text-align: center;" | Charging dock used to charge TeltoHeart
 +
|style="text-align: center;" | TeltoHeart with strap attached
 +
|style="text-align: center;" | Instructions with easy-to-understand illustrations.
 
|-
 
|-
 
| colspan="3" style="text-align: center; background: white;" |
 
| colspan="3" style="text-align: center; background: white;" |
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|}
 
|}
 
</center>
 
</center>
−
 
 
==How to wear TeltoHeart==
 
==How to wear TeltoHeart==
 
<center>
 
<center>
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==How to Charge TeltoHeart==
 
==How to Charge TeltoHeart==
 
{| class="tlt-border" style="width:100%;border: 1px solid #e8e8e8;"
 
{| class="tlt-border" style="width:100%;border: 1px solid #e8e8e8;"
−
|style="text-align: left; background: white;" | [[Image:Nr1.png|50px|link=]] Insert a USB Type-C cable into the charging dock.
+
|style="text-align: left; background: white;" | [[Image:Nr1.png|50px|link=]] Insert a USB Type-C cable into the charging dock.<hr>
 +
|style="text-align: left; background: white;" |[[image:Chargingdock_insert1.png|250px|link=]]
 
|-
 
|-
−
|style="text-align: left; background: white;" |[[Image:Nr2.png|50px|link=]] To recharge, place TeltoHeart on the charging dock, which is included in the packaging.
+
|style="text-align: left; background: white;" |[[Image:Nr2.png|50px|link=]] To recharge, place TeltoHeart on the charging dock, which is included in the packaging.<hr>
−
|-
+
|style="text-align: left; background: white;" |[[Image:Chargingdock_connected1.png|300px|link=]]
−
|style="text-align: left; background: white;" |[[Image:Nr3.png|50px|link=]] Insert the charging unit into the power source.
+
[[Image:Chargingdock_insert2.png|300px|link=]]
−
|-
+
 
−
|style="text-align: left; background: white;" |[[image:Charging.png|center|link=]]
+
[[Image:Chargingdock_TeltoHeart1.png|300px|link=]]
 
|-
 
|-
 
| colspan="2" style="text-align: left; background: white;" |
 
| colspan="2" style="text-align: left; background: white;" |
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|}
 
|}
 
|}
 
|}
−
 
 
==Overview==
 
==Overview==
 
<center>
 
<center>
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|TeltoCare offers two registration options.
 
|TeltoCare offers two registration options.
 
|-
 
|-
−
| colspan="3" |<p style="font-size:28px"><span style="color:#0054A6">'''Register as a patient'''</span></p>
+
| colspan="3" |<p style="font-size:28px"><span style="color:#0054A6">'''First option'''</span></p>
 
|-
 
|-
 
| colspan="3" |[[Image:Nr1.png|50px|link=]] Visit https://teltocare.com
 
| colspan="3" |[[Image:Nr1.png|50px|link=]] Visit https://teltocare.com
Line 121: Line 126:
 
|-
 
|-
 
|-
 
|-
−
| colspan="3" |<p style="font-size:28px"><span style="color:#0054A6">'''Receive an invitation'''</span></p>
+
| colspan="3" |<p style="font-size:28px"><span style="color:#0054A6">'''Second option'''</span></p>
 
|-
 
|-
 
| colspan="3" style="text-align: left; padding: 10px;" |Sign in by entering your email address and the password provided by the clinic you're associated with. Tap '''Log in''' to proceed.
 
| colspan="3" style="text-align: left; padding: 10px;" |Sign in by entering your email address and the password provided by the clinic you're associated with. Tap '''Log in''' to proceed.
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* PPG sensors for AFib detection
 
* PPG sensors for AFib detection
  
−
*Heart rate monitoring (When person is inactive)
+
*Heart rate monitoring
  
 
*Low/High heart rate
 
*Low/High heart rate
Line 378: Line 383:
 
|-
 
|-
 
|  
 
|  
−
*S (Fits on wrist 14 up to 20 cm)
+
*S
 
|-
 
|-
 
|
 
|
−
*M (Fits on wrist 16.5 up to 22 cm)
+
*M
−
|-
 
−
|
 
−
*L (Fits on wrist 19 up to 24.5 cm)
 
 
|-
 
|-
 
| colspan="2" |<br> <p style="font-size:28px"><span style="color:#0054A6">'''SUPPORTED PERIPHERALS'''</span></p><hr> 
 
| colspan="2" |<br> <p style="font-size:28px"><span style="color:#0054A6">'''SUPPORTED PERIPHERALS'''</span></p><hr> 
Line 416: Line 418:
 
*1 Month: -20 to +35 ℃
 
*1 Month: -20 to +35 ℃
 
*6 Months: -20 to +30 ℃
 
*6 Months: -20 to +30 ℃
−
'''Humidity limitations:'''
 
−
*Extreme low: 15%
 
−
*Extreme high: 90%
 
−
'''Atmospheric pressure limitations:'''
 
−
*Extreme low: 700 hPa
 
−
*Extreme high: 1060 hPa
 
 
|-
 
|-
 
|}
 
|}
−
 
 
=Safety=
 
=Safety=
 
{| class="nd-othertables" style="width:100%;text-align: left;"
 
{| class="nd-othertables" style="width:100%;text-align: left;"
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|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[[image:UKCA_labeling_360x350.png|border|class=tlt-border|150px|link=https://wiki.teltonika-telemedic.com/view/TeltoHeart_UKCA]]
 
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[[image:UKCA_labeling_360x350.png|border|class=tlt-border|150px|link=https://wiki.teltonika-telemedic.com/view/TeltoHeart_UKCA]]
 
|-
 
|-
−
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[[image:Temperature-limit.png|border|class=tlt-border|150px|link=]]
+
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[[image:Temperature_limit.png|border|class=tlt-border|150px|link=]]
 
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Temperature limit
 
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Temperature limit
−
|-
 
−
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[[image:Humidity-limit.png|border|class=tlt-border|150px|link=]]
 
−
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Humidity limit
 
−
|-
 
−
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[[image:Atmospheric-limit.png|border|class=tlt-border|150px|link=]]
 
−
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Atmospheric limit
 
 
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[[image:Fcc_logo.png|border|class=tlt-border|150px|link=https://wiki.teltonika-telemedic.com/view/TeltoHeart_FCC]]<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;'''FCC ID:'''2BAIF-ECG200
 
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[[image:Fcc_logo.png|border|class=tlt-border|150px|link=https://wiki.teltonika-telemedic.com/view/TeltoHeart_FCC]]<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;'''FCC ID:'''2BAIF-ECG200
 
|-
 
|-
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|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[[image:Weee_logo.png|border|class=tlt-border|150px|link=]]<br>
 
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[[image:Weee_logo.png|border|class=tlt-border|150px|link=]]<br>
 
|-
 
|-
−
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[[image:Type_BF.png|border|class=tlt-border|200px|link=]]<br>
 
−
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Type BF applied part.
 
−
|-
 
−
|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; '''IC ID:''' 27304-ECG200
 
 
|}
 
|}
 
</div>
 
</div>
−
 
 
=Additional information=
 
=Additional information=
 
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">Product page</span></h3></div>
 
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">Product page</span></h3></div>
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<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">Documentation</span></h3></div>
 
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">Documentation</span></h3></div>
 
{|
 
{|
−
| <b>English</b>
 
 
|-
 
|-
 
|[[File:pdf_icon.png|32px|link=]]
 
|[[File:pdf_icon.png|32px|link=]]
−
|[[Media:TeltoHeart_User_manual_EN_v6.0_2024-08-20.pdf|TeltoHeart User Manual (EN)]]
+
|[[Media:Quick-manual-TeltoHeart-2024-02-09.pdf|TeltoHeart Quick Manual (EN)]]
−
|<small>(Updated on: {{{user_manual_date|2024-08-08}}})</small>
+
|<small>(Updated on: {{{quick_manual_date|2024-02-09}}})</small>
 
|-
 
|-
 
|[[File:pdf_icon.png|32px|link=]]
 
|[[File:pdf_icon.png|32px|link=]]
−
|[[Media:OLINE_EN_Teltoheart_quick_start_guide_115x80mm_2024-09-06.pdf|TeltoHeart Quick Manual (EN)]]
+
|[[Media:Quick-manual-TeltoHeart-LT-2024-02-09.pdf|TeltoHeart Quick Manual (LT)]]
−
|<small>(Updated on: {{{quick_manual_date|2024-09-06}}})</small>
+
|<small>(Updated on: {{{quick_manual_date_lt|2024-02-09}}})</small>
 
|-
 
|-
 
|[[File:pdf_icon.png|32px|link=]]
 
|[[File:pdf_icon.png|32px|link=]]
−
|[[Media:EN_TeltoHeart Trumposios vartotojo instrukcijos_24-06-18.pdf|TeltoHeart short instructions (EN)]]
+
|[[Media:Teltoheart flyer short A5 2024-02-07.pdf|TeltoHeart flyer short version (EN)]]
−
|<small>(Updated on: {{{TeltoHeart short instructions|2024-06-18}}})</small>
+
|<small>(Updated on: {{{Teltoheart_flyer_short_A5|2024-02-07}}})</small>
 
|-
 
|-
 
|[[File:pdf_icon.png|32px|link=]]
 
|[[File:pdf_icon.png|32px|link=]]
−
|[[Media:EN_Teltoheart_flyer_short_A5_2024-07-11.pdf|TeltoHeart flyer short version (EN)]]
+
|[[Media:Teltoheart flyer long A5 2024-02-07.pdf|TeltoHeart flyer long version (EN)]]
−
|<small>(Updated on: {{{Teltoheart_flyer_short_A5|2024-07-11}}})</small>
 
−
|-
 
−
|[[File:pdf_icon.png|32px|link=]]
 
−
|[[Media:Teltoheart_flyer_long_A5_2024-02-07.pdf|TeltoHeart flyer long version (EN)]]
 
 
|<small>(Updated on: {{{Teltoheart_flyer_long_A5|2024-02-07}}})</small>
 
|<small>(Updated on: {{{Teltoheart_flyer_long_A5|2024-02-07}}})</small>
−
|-
 
−
|[[File:pdf_icon.png|32px|link=]]
 
−
|[[Media:PRINT_Teltoheart_datasheet_2024-09-06.pdf|TeltoHeart Datasheet (EN)]]
 
−
|<small>(Updated on: {{{TeltoHeart_datasheet.pdf|2024-09-06}}})</small>
 
−
|-
 
−
|<b>Lithuanian</b>
 
−
|-
 
−
|[[File:pdf_icon.png|32px|link=]]
 
−
|[[Media:ONLINE_LT_Teltoheart_quick_start_guide_115x80mm_2024-09-06.pdf|TeltoHeart Quick Manual (LT)]]
 
−
|<small>(Updated on: {{{quick_manual_date_lt|2024-09-06}}})</small>
 
−
|-
 
−
|[[File:pdf_icon.png|32px|link=]]
 
−
|[[Media:LT_TeltoHeart_Trumposios_vartotojo_instrukcijos_v1.0_24-06-18.pdf|TeltoHeart short instructions (LT)]]
 
−
|<small>(Updated on: {{{TeltoHeart short instructions|2024-06-18}}})</small>
 
−
|-
 
−
|[[File:pdf_icon.png|32px|link=]]
 
−
|[[Media:LT_Teltoheart_flyer_short_A5-2024-09-25.pdf|TeltoHeart flyer short version (LT)]]
 
−
|<small>(Updated on: {{{LT_Teltoheart_flyer_short_A5-2024-09-25|2024-09-25}}})</small>
 
−
|-
 
−
|[[File:pdf_icon.png|32px|link=]]
 
−
|[[Media:Teltoheart_datasheet_LT_2024-09-25.pdf|TeltoHeart Datasheet (LT)]]
 
−
|<small>(Updated on: {{{Teltoheart_datasheet_LT_2024-09-25.pdf|2024-09-25}}})</small>
 
−
|-
 
−
|<b>Polish</b>
 
−
|-
 
−
|[[File:pdf_icon.png|32px|link=]]
 
−
|[[Media:ONLINE_PL_Teltoheart_quick_start_guide_115x80mm_2024-09-06.pdf|TeltoHeart Quick Manual (PL)]]
 
−
|<small>(Updated on: {{{quick_manual_date_lt|2024-09-06}}})</small>
 
−
|-
 
−
|[[File:pdf_icon.png|32px|link=]]
 
−
|[[Media:PL_Teltonika_manual.pdf|TeltoHeart short instructions (PL)]]
 
−
|<small>(Updated on: {{{TeltoHeart short instructions|2024-07-10}}})</small>
 
 
|}
 
|}
−
<b>TeltoHeart mobile application</b>
 
−
{|
 
−
|[[File:Download_on_the_App_Store.png|150px|link=https://apps.apple.com/us/app/teltoheart/id1566566820]]
 
−
|[[File:Download_on_the_Googleplay.png|150px|link=https://play.google.com/store/apps/details?id=com.teltonika.telemedic.teltoheart&hl=en&gl=US]]
 
−
|}
 
−
<!--
 
−
|[[File:pdf_icon.png|32px|link=]]
 
−
|[[Media:Instructions-for-Use-TeltoHeart.pdf|TeltoHeart Manual (EN)]]
 
−
|<small>(Updated on: {{{ifu_manual_date|2023-05-15}}})</small>
 
−
--!>
 
−
<!--
 
−
|[[File:pdf_icon.png|32px|link=]]
 
−
|[[Media:Datasheet-TeltoHeart.pdf|TeltoHeart Datasheet (EN)]]
 
−
|<small>(Updated on: {{{datasheet_date|2023-05-15}}})</small>
 
−
--!>
 
 
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">TeltoHeart mobile application</span></h3></div>
 
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">TeltoHeart mobile application</span></h3></div>
 
{|
 
{|
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<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ| Frequently asked questions (FAQ)]]</span></h3></div>
 
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ| Frequently asked questions (FAQ)]]</span></h3></div>
 
<div style="font-size: 14px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ#TeltoHeart| TeltoHeart (FAQ)]]</span></h3></div>
 
<div style="font-size: 14px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ#TeltoHeart| TeltoHeart (FAQ)]]</span></h3></div>
−
*[[FAQ#TeltoHeart_is_not_turning_on | TeltoHeart is not turning on]]<br>
+
*[[FAQ#TeltoHeart_is_not_turning_on | TeltoHeart is not turning on]] <br>
 
*[[FAQ#TeltoHeart_is_not_sending_data | TeltoHeart is not sending data]]<br>
 
*[[FAQ#TeltoHeart_is_not_sending_data | TeltoHeart is not sending data]]<br>
−
*[[FAQ#Incorrect_time_or_date | Incorrect time or date]]<br>
+
*[[FAQ#Incorrect_time_or_date | Shows incorrect time or date]]<br>
−
*[[FAQ#Heart_Rate_signal_missing | Heart Rate signal missing]]<br>
+
*[[FAQ#Heart Rate signal missing | Heart Rate signal missing]]<br>
−
*[[FAQ#Failure_to_detect_wrist | Failure to detect wrist]]<br>
+
*[[FAQ#Failure to detect wrist | Failed to detect wrist]]<br>
−
*[[FAQ#Paired_device_prior_to_registering_logging_in | Paired device prior to registering/logging in]]<br>
+
*[[FAQ#Paired device prior to registering/logging in | Paired device prior to registering/logging in]]<br>
−
*[[FAQ#Failed_to_pair_the_device | Failed to pair the device]]<br>
+
*[[FAQ#Connection lost | TeltoHeart Connection lost]]<br>
−
*[[FAQ#How_to_turn_on_TeltoHeart | How to turn on TeltoHeart?]]<br>
+
*[[FAQ#Failed to pair the device | Failed to pair the device]]<br>
−
*[[FAQ#Where_can_I_see_the_data | Where can I see the data?]]<br>
 
−
*[[FAQ#How_to_change_the_language | How to change the language?]]<br>
 
−
*[[FAQ#How_to_set_the_heart_rate_frequency | How to set the heart rate frequency?]]<br>
 
−
*[[FAQ#Why_is_my_ECG_bad_unreadable | Why is my ECG bad, unreadable?]]<br>
 
−
*[[FAQ#Why_are_there_no_data_on_the_TeltoCare_platform | Why are there no data on the TeltoCare platform?]]<br>
 
−
*[[FAQ#What_to_do_if_it_shows_an_AFIB_message | What to do if it shows an AFIB message?]]<br>
 
−
*[[FAQ#Why_does_the_battery_drain_quickly | Why does the battery drain quickly?]]<br>
 
−
*[[FAQ#Why_did_the_ECG_recording_stop_by_itself | Why did the ECG recording stop by itself?]]<br>
 
−
*[[FAQ#How_to_set_notifications | How to set notifications?]]<br>
 
−
*[[FAQ#Does_the_bracelet_automatically_record_ECG | Does the bracelet automatically record ECG?]]<br>
 
−
*[[FAQ#How_does_the_bracelet_notify_about_AFIB | How does the bracelet notify about AFIB?]]<br>
 
−
*[[FAQ#TeltoHeart_application_cannot_find_a_firmware_update | TeltoHeart application cannot find a firmware update.]]<br>
 
 
<div style="font-size: 14px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ#TeltoCare| TeltoCare (FAQ)]]</span></h3></div>
 
<div style="font-size: 14px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">[[FAQ#TeltoCare| TeltoCare (FAQ)]]</span></h3></div>
−
*[[FAQ#How_to_create_a_patient_account | How to create a patient account?]]<br>
+
*[[FAQ#Cannot see my data | Cannot see my data]]<br>
−
*[[FAQ#Where_to_see_patient_data | Where to see patient data?]]<br>
+
*[[FAQ#Incorrect ECG data | Incorrect ECG data]]<br>
−
*[[FAQ#How_can_a_patient_create_an_account | How can a patient create an account?]]<br>
+
*[[FAQ#Forgot password for TeltoHeart mobile application or TeltoCare platform | Forgot password for TeltoHeart mobile application or TeltoCare platform]]<br>
−
*[[FAQ#How_to_verify_a_patient | How to verify a patient?]]<br>
+
*[[FAQ#No Atrial fibrillation data | No Atrial fibrillation data]]<br>
−
*[[FAQ#How_to_print_download_ECG | How to print/download ECG?]]<br>
 
−
*[[FAQ#Is_there_a_caliper_function | Is there a caliper function?]]<br>
 
−
*[[FAQ#Where_to_see_AFib_notifications | Where to see AFib notifications?]]<br>
 
−
*[[FAQ#Does_the_bracelet_automatically_record_ECG_2 | Does the bracelet automatically record ECG?]]<br>
 
−
*[[FAQ#How_does_the_bracelet_notify_about_AFIB_2 | How does the bracelet notify about AFIB?]]<br>
 
−
*[[FAQ#Will_I_see_all_patients_or_just_my_own | Will I see all patients or just my own?]]<br>
 
−
*[[FAQ#How_to_delete_a_patient | How to delete a patient?]]<br>
 
−
*[[FAQ#Are_patient_data_saved_after_deletion | Are patient data saved after deletion?]]<br>
 
−
*[[FAQ#How_to_transfer_a_patient_to_another_doctor_or_clinic | How to transfer a patient to another doctor or clinic?]]<br>
 
−
*[[FAQ#How_to_restrict_patient_visibility_to_other_doctors_within_the_clinic | How to restrict patient visibility to other doctors within the clinic?]]<br>
 
−
*[[FAQ#How_to_delete_an_unreadable_ECG | How to delete an "unreadable ECG"?]]<br>
 
−
*[[FAQ#Can_a_patient_be_assigned_to_multiple_clinics | Can a patient be assigned to multiple clinics?]]<br>
 
−
*[[FAQ#How_to_filter_patient_ECGs_by_indication_selected_after_ECG_recording | How to filter patient ECGs by indication (selected after ECG recording)?]]<br>
 
−
*[[FAQ#How_to_filter_pulse_display_chart_time_interval_setting | How to filter pulse display chart (time interval setting)?]]<br>
 
−
*[[FAQ#How_to_see_weekly_monthly_yearly_data_ECG_and_pulse | How to see weekly, monthly, yearly data (ECG and pulse)?]]<br>
 
−
*[[FAQ#Can_I_log_in_to_TeltoHeart_application_with_a_doctor_hospital_and_distributor_accounts | Can I log in to TeltoHeart application with a doctor, hospital and distributor accounts?]]<br>
 
−
*[[FAQ#Cannot_see_my_data | Cannot see my data]]<br>
 
−
*[[FAQ#Incorrect_ECG_data | Incorrect ECG data]]<br>
 
−
*[[FAQ#Forgot_password_for_TeltoHeart_mobile_application_or_TeltoCare_platform | Forgot password for TeltoHeart mobile application or TeltoCare platform]]<br>
 
−
*[[FAQ#No_Atrial_fibrillation_data | No Atrial fibrillation data]]<br>
 
 
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">Promotional material</span></h3></div>
 
<div style="font-size: 16px;display: flex; align-items: center; height: 100%;"><h3><span style="color:#0054A6">Promotional material</span></h3></div>
 
[[TeltoHeart_Promotional_Material| TeltoHeart Promotional material]]
 
[[TeltoHeart_Promotional_Material| TeltoHeart Promotional material]]
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | FCC (USA)
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | FCC (USA)
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |[[TeltoHeart FCC |Yes]]
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |[[TeltoHeart FCC |Yes]]
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | CE MDR (EU)
 
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |[[CE MDR |Yes]]
 
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|-
 
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | RoHS
 
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |[[TeltoHeart_rohs |Yes]]
 
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | REACH
 
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |[[TeltoHeart_REACH |Yes]]
 
 
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|}
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All newest certificates may be found in our Wiki page<sup>1</sup>.
 
All newest certificates may be found in our Wiki page<sup>1</sup>.
  
 
<sup>1</sup> [[TeltoHeart_Certification_%26_Approvals | Certifications and Approvals]]
 
<sup>1</sup> [[TeltoHeart_Certification_%26_Approvals | Certifications and Approvals]]

Revision as of 07:22, 15 May 2024

Main Page > TeltoHeart > TeltoHeart First Start

Contents of the box

Chargingdock.png
Teltoheart-sketch.png
QSG1.png
Charging dock used to charge TeltoHeart TeltoHeart with strap attached Instructions with easy-to-understand illustrations.
Note icon.png Please note:
TeltoHeart is supplied with charging dock which is powered via USB connector with 5 Vdc, USB Type-C.

How to wear TeltoHeart

TeltoHeart-wear.png
Secure TeltoHeart around your left hand lower arm, 1 cm above your wrist bone, as illustrated. Avoid fastening it too tightly or too loosely.

How to Charge TeltoHeart

Nr1.png Insert a USB Type-C cable into the charging dock.
 Chargingdock insert1.png
Nr2.png To recharge, place TeltoHeart on the charging dock, which is included in the packaging.
 Chargingdock connected1.png

Chargingdock insert2.png

Chargingdock TeltoHeart1.png

Note icon.png Please note:
The battery life can last for at least 24 hours.

Overview

Overview

Smartwearable.png

Electrodes for ECG reading

Electrodes

Wristelectrode.png
Fingerelectrode.png
Abdomenelectrode.png

Start using TeltoHeart

How to Use TeltoHeart

Nr1.png To activate TeltoHeart, press and hold the button for not less than 10 seconds until the device screen powers on.
Nr2.png When TeltoHeart is turned on for the first time, it will prompt to download TeltoHeart application.
TeltoHeart-welcome1.png
Nr3.png You will be able to locate TeltoHeart on the TeltoHeart application as its name will be displayed on the TeltoHeart screen.
TeltoHeart-pair.png
Nr4.png Visit TeltoHeart to download the TeltoHeart application or scan the QR code below. Alternatively, you can explore the iOS app store or Google Play store and search for the TeltoHeart application made by Teltonika Telemedic.
Note icon.png Please note:
Please be aware that if your mobile operating system is older than the version described in the guide, the app may not be visible.
Scan QR.png
Download from apple store.png
Scan the QR code to download the TeltoHeart application
from the Apple Store

Download from googleplay.png
Scan the QR code to download the TeltoHeart application
from Google Play Store


Nr5 - Copy.png After installing the app, tap Myhealth-0.png icon to open the app.

Registration

TeltoCare offers two registration options.

First option

Nr1.png Visit https://teltocare.com
Nr2.png Click Register.
Register.png
Nr3.pngFill in the required information.
Nr4.pngClick Register to finish the registration.
Fill in.png
Nr5 - Copy.png After registration, fill in login details in TeltoHeart mobile application to Log in.

Second option

Sign in by entering your email address and the password provided by the clinic you're associated with. Tap Log in to proceed.
Group 4238.png
Nr6.png TeltoHeart application will prompt you to change the default password to a personal preferred password of your choice.
MyHealth-2.png
Nr7.png Once you have successfully changed your password, the next step is to review and accept the Terms and Conditions. You will be prompted to acknowledge and agree to the Terms and Conditions and Privacy policy before proceeding.
Nr8.png Once signed-in, the TeltoHeart application will ask for Bluetooth permissions. Tap Allow to let the application use Bluetooth connection.

How to Pair TeltoHeart with TeltoHeart mobile application

Nr1.png Tap Pair device to proceed with the pairing process.
Group 4183.png
Nr2.png TeltoHeart application will initiate a search for nearby devices.
MyHealth-4.png
Nr3.png Select your smart wearable by tapping on it.
MyHealth-5.png
Nr4.png TeltoHeart will notify you of an incoming pair request.
TeltoHeart-paircode.png
Nr5 - Copy.png When prompted to do so, enter the passkey shown on your TeltoHeart into the Bluetooth pairing request window in the TeltoHeart application.
Nr6.png TeltoHeart will notify you about a successful pair with the TeltoHeart application.
TeltoHeart-paired.png
Nr7.png Make sure TeltoHeart application is always running in the background, otherwise the data transfer will not be available.
Note icon.png Please note:
To ensure uninterrupted data transfer from your watch to the platform, it is important to keep the TeltoHeart application running in the background at all times. If you close the app, data transfer to the TeltoCare platform will not be available.

Recording an ECG

Recording an ECG
Before you start
  • To measure and record physiological parameters, TeltoHeart utilizes photoplethysmography (PPG) and electrocardiogram (ECG).
  • To transmit ECG data, ensure that TeltoHeart and TeltoHeart mobile application are paired with iOS 14 or later / Android 10 or later.
  • To activate the ECG function, simply open the ECG function in TeltoHeart.
Setup
  • Push the side button once to open up a menu.
  • Tap the ECG function icon Ecg5.png on your TeltoHeart.
  • Follow instructions on screen.
How to take ECG recording

Nr1.png Follow the instructions on screen and tap NEXT.
Nr2.png Please sit down and make sure TeltoHeart is on your left wrist and strapped tightly but comfortably.

Wrist.png ECG1.png

Nr3.png Place and hold the abdomen electrode on the left abdomen side in the level of the belly button.

ECG measurement-2.png ECG2.png

Nr4.png While holding the abdomen electrode on the left abdomen side in the level of the belly button, put your right hand finger on the finger electrode above the screen.

ECG measurement-3.png ECG3.png

Nr5 - Copy.png Select Tap to Record and during the countdown, perform the actions described above. Do not forget to keep your right hand finger on the finger electrode and remain still during recording.

ECG4.png


Nr6.png The recording lasts for 60 seconds.
Nr7.png Once the recording is finished, you will see the message Recording completed displayed on the TeltoHeart screen.

Note icon.png Please note:
  • Please keep the TeltoHeart application running in the background to allow measurement data transfer.
  • ECG recordings cannot be performed if battery charge is less than 10%.

How to view data in TeltoCare

Nr1.png Open a web browser and go to the URL TeltoCare


Nr2.png Enter your login details in the login field.

Note icon.png Please note:

TeltoHeart mobile application and TeltoCare share the same login details.


TeltoCare.png


Nr3.png Click the Log in button to access your TeltoCare account.
Nr4.png Once logged in, you will be directed to the Patient Dashboard, where you can view various patient-related information.
Nr5 - Copy.png Look for the Electrocardiogram section.
Nr6.png Review the ECG recordings displayed in the Patient Dashboard to access the relevant data related to the patient's electrocardiogram.
Nr7.png If you do not see your ECG measurement data reflected in the TeltoCare platform yet, you have the option to perform a Force sync connection within the TeltoHeart application. This feature allows you to manually initiate a data transfer and ensure that your ECG data is sent to the TeltoCare platform. Although data is sent periodically, if there are any delays or missing data, utilizing the Force sync option in the TeltoHeart application enables you to trigger the data transfer process and ensure the availability of your ECG measurements in the TeltoCare platform.

MyHealth-6.png

How to power off or restart TeltoHeart

Nr1.png In the main screen, swipe up, locate and tap Group 4225.png power icon
Group 1388.png
Nr2.png Press and hold Power off button to turn off or Restart to restart the device.
Group 1337.png

Technical specifications


BODY

 
Dimensions (Width x Length x Height):  40.5 (1.6") x 47 (1.9") x 14.7 (0.6") mm
Weight:  52 g
Main CPU:  
  • nRF5340 
  • 2x ARM Cortex M33 cores for application and network 
Platform (OS):  Zephyr RTOS 

DISPLAY

 
   
Brightness: 250 NITS
Resolution:  240 x 240 px 
Type:   LCD TFT 
Size:  1.3“
Cover lens:  Corning gorilla glass 3 
Surface hardness:  >8 H
Display area:  547.56 sq mm

TELTOHEART MEMORY

 
Capacity: 128 Mb

CONNECTIVITY

 
Bluetooth version:  5.3
Remote access:   Cloud 
Operating frequency: 2402 MHz – 2480 MHz
Max. output power: 3 dBm

FEATURES

 
       
  • ECG sensors for electrocardiogram
  • PPG sensors for AFib detection
  • Heart rate monitoring
  • Low/High heart rate
  • Cloud-based firmware updates, configuration app (Bluetooth) 
  • Water resistant 1 m (for 30 minutes) 
  • Protection level against ingress of solid objects: IP 67

POWER SUPPLY

 
Build-in rechargeable Li-Po battery (not replaceable by the user): 
  • 410 mAh,
  • 1.56 Wh
Charging voltage:  5   V ⎓
Operating voltage: 
  • Internal Battery 3.8 V ⎓
  • External power supply 5 V ⎓ 
Max. Input current (A): 0.5 A

SENSORS AND COMPONENTS

   
  • Accelerometer
  • Gyroscope 

BUTTONS

Side button (Turn on, Restart, Back)

STRAPS

 
The wristband with an electrode is made of silicone rubber with an integrated stainless-steel electrode  
Strap material:  Silicone

STRAP SIZE

 
  • S
  • M

SUPPORTED PERIPHERALS

 
ACCESSORIES: 
  • TeltoHeart charging dock 

 Compatibility with other manufacturer accessories:
  •  Any CE marked wall charger with 5 V⎓/1A output and USB type-A connector
  • Any CE certified USB-A to USB-C cable  
  • Any smartphone operating on Android OS version 10 or above with Google play store service.  
  • Any smartphone using iOS version 14 or above 

COMPATIBILITY WITH MRI OR CT WAS NOT CHECKED AND USE OF DEVICE IN MRI OR CT ENVIRONMENT IS PROHIBITED 
Bluetooth compatibility:  Devices that use Bluetooth v5.0 or later in 2.4 GHz (2.402 – 2.480 GHz) band and SMP protocol are compatible with the device 

CONDITIONS FOR USE

 
Temperature range Operation:
  •  -10 to +45 ℃

Charging temperature range:

  • 0 to +45 ℃

Storage temperature range:

  • 1 Month: -20 to +35 ℃
  • 6 Months: -20 to +30 ℃

Safety

Contraindications, Cautions, Warnings and Notes

CONTRAINDICATIONS
Caution.png Do NOT use the device on wounds as this may cause infection and pain. Threat the wounds first".
Caution.png Patients with diseases, which manifest as skin photosensitivity should not use the device.
CAUTIONS
Handling and Care:
Caution.png Do NOT use the device on wounds as this may cause infection and pain. Threat the wounds first".
Caution.png Patients with diseases, which manifest as skin photosensitivity should not use the device.
Warranty and Claims:
Caution.png Any modifications, performed by third parties, will void the warranty. Warranty claims may be excluded if you do not use and maintain the device as instructed or if you repair or modify the device yourself.
Caution.png Warranty claims may be excluded if you do not use and maintain the device as instructed or if you repair or modify the device yourself.
Connectivity and Data Management:
Caution.png If data cannot be saved locally on your smartphone, please clear cache and try again.
Caution.png The device requires a stable internet connection to function properly.
Environmental and Safety Precautions:
Caution.png Avoid using TeltoHeart in sandy environments. Do not submerge the device in salty water or any other electrically conductive liquid. Do not use the device in MRI or CT environment.
Caution.png TeltoHeart is not intended to be used underwater.
Storage:
Caution.png Please store the docking station in an appropriate environment to avoid magnet degaussing.
Electromagnetic Fields and Ultrasound:
Caution.png Do not use the device in the presence of strong electromagnetic fields.
Caution.png Do not use the device near ultrasound equipment.
Cleaning and Maintenance:
Caution.png Ensure that the magnetic connection of the docking station is clean of metallic bodies.
Device Usage and Limitations:
Caution.png TeltoHeart is not supposed to be worn in situations where it would be exposed to strong vibrations, for example while working with rammer compactors, vibrating plate compactor machines, hammer drills, etc.
Caution.png Patients with diseases, which manifest as skin photosensitivity should not use the device.
Caution.png Do not paint or put stickers on your device.
Caution.png Do not cause excessive mechanical strain or shock to the device.
Caution.png The device may be damaged, explode, or result in a fire if too much pressure is applied to it.
Caution.png The device is not intended to be put in any bodily orifice.
Caution.png The device is meant to be used by adults of age 22 or older.
Caution.png Use on intact skin only.
Caution.png Do not use excessive force while using the device. Excessive force may break or damage accessories.
Caution.png Do not use the device in an environment where the temperature exceeds 45°C.
Caution.png The platform is not suitable for people with paralyzed, deformed arms, or absence of both arms.
Caution.png We strongly advise avoiding downloading or installing firmwares found in third party sites such as forums, etc. Installing unverified firmwares will result in warranty void.
Caution.png Due to excess heat, the battery might be damaged. If the device starts heating, stop using the device immediately!
WARNINGS
Battery safety:
Warning.png If the device starts heating, stop using it immediately to prevent damage to the battery and other components.
Warning.png Do NOT short-circuit the charging contacts. Exposing the contacts with a metallic object, such a coin, a clip or a set of keys can cause accidental short-circuiting and damage battery and other components.
Environmental safety:
Warning.png Do NOT use the device outside of operational temperature conditions, for example in a sauna.
User safety:
Warning.png Comply with all safety warnings and regulations regarding mobile device usage while operating the vehicle.
Warning.png While driving, safely operating the vehicle is your first responsibility. Never use your mobile device while driving if it is prohibited by law. For your safety and the safety of others, use your common sense.
NOTE
Operating Temperature:
Device operating temperature is -10 to 45 degrees Celsius.
Cleaning Instructions:
Please keep the device electrodes clean for best performance.
Environmental:
Usage in rain or in very humid environment is not recommended.
Account and Data:
TeltoHeart mobile application and TeltoCare share the same login details.

Warranty

The warranty conditions and term of warranty shall apply in accordance with agreed conditions between you and your supplier.

It is important to carefully read and follow information for user (included but not limited quick start guide, technical specifications and user manual) and terms and conditions provided by the manufacturer. Failure to adhere to these guidelines may result in malfunctions or damage to the product, for which the manufacturer cannot be held responsible. It is the responsibility of the user to ensure that they fully understand and comply with the information provided by the manufacturer and terms and conditions before using the product. By doing so, users can help ensure the safe and effective use of the product and avoid any potential damage or liability.

Equipment symbols

Symbol
Description
Certificates
          Manufacturer.png                         Manufacturer
                        TELTONIKA TELEMEDIC UAB

                        Ukmergės g. 120-1, LT-08126 Vilnius
                        [email protected]
                        https://www.teltonika-telemedic.com

           CE Labeling 360x350 jpg.jpg
          Consult instructions for use.png                          Consult instructions for use           UKCA labeling 360x350.png
          Temperature limit.png                          Temperature limit           Fcc logo.png
                  FCC ID:2BAIF-ECG200
          IP67.png                          Protection against ingress of water or particulate matter
          Weee logo.png

Additional information

Product page

https://teltonika-telemedic.com/products/teltoheart

Update changelog

Latest update changelog can be found on: Update changelog

TeltoCare manual

Latest TeltoCare manual can be found on: TeltoCare First Start

Documentation

Pdf icon.png TeltoHeart Quick Manual (EN) (Updated on: 2024-02-09)
Pdf icon.png TeltoHeart Quick Manual (LT) (Updated on: 2024-02-09)
Pdf icon.png TeltoHeart flyer short version (EN) (Updated on: 2024-02-07)
Pdf icon.png TeltoHeart flyer long version (EN) (Updated on: 2024-02-07)

TeltoHeart mobile application

Download on the App Store.png Download on the Googleplay.png

Promotional material

TeltoHeart Promotional material

Certificates

Certificates Links
CE/RED (EU) Yes
UKCA (UK) Yes
FCC (USA) Yes

All newest certificates may be found in our Wiki page1.

1 Certifications and Approvals

Retrieved from "https://wiki.teltonika-telemedic.com/index.php?title=TeltoHeart_First_Start&oldid=862"