https://wiki.teltonika-telemedic.com/index.php?action=history&feed=atom&title=Vulnerability_disclosure_policy
Vulnerability disclosure policy - Revision history
2026-07-14T04:49:56Z
Revision history for this page on the wiki
MediaWiki 1.43.5
https://wiki.teltonika-telemedic.com/index.php?title=Vulnerability_disclosure_policy&diff=1526&oldid=prev
Simonas.S at 11:56, 7 July 2026
2026-07-07T11:56:14Z
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 14:56, 7 July 2026</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><div style="font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: 1.5px; color: #0054A6; margin-bottom: 10px;">✉️ Email Reporting</div></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><div style="font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: 1.5px; color: #0054A6; margin-bottom: 10px;">✉️ Email Reporting</div></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><div style="font-family:'Courier New', monospace; font-size: 15px; font-weight: 700; color: #1a202c; background:#eef6ff; border:1px solid #b6d7f5; border-radius:6px; padding:8px 12px; display:inline-block; margin-bottom: 14px;"><del style="font-weight: bold; text-decoration: none;">teltoheart</del>@teltonika<del style="font-weight: bold; text-decoration: none;">-telemedic</del>.lt</div></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><div style="font-family:'Courier New', monospace; font-size: 15px; font-weight: 700; color: #1a202c; background:#eef6ff; border:1px solid #b6d7f5; border-radius:6px; padding:8px 12px; display:inline-block; margin-bottom: 14px;"><ins style="font-weight: bold; text-decoration: none;">telemedic.security</ins>@teltonika.lt</div></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><ul style="margin: 0; padding-left: 18px; font-size: 13px; color: #4a5568; line-height: 1.7;"></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><ul style="margin: 0; padding-left: 18px; font-size: 13px; color: #4a5568; line-height: 1.7;"></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>This email is exclusively dedicated to reporting security incidents related to Teltonika Telemedic's products or services.</li></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>This email is exclusively dedicated to reporting security incidents related to Teltonika Telemedic's products or services.</li></div></td></tr>
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Simonas.S
https://wiki.teltonika-telemedic.com/index.php?title=Vulnerability_disclosure_policy&diff=1521&oldid=prev
Simonas.S at 11:35, 7 July 2026
2026-07-07T11:35:56Z
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 14:35, 7 July 2026</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><div style="font-size: 13px; color: #4a5568; line-height: 1.7;">If you purchased medical devices directly from Teltonika Telemedic, you may also report vulnerabilities via our direct support channel:</div></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><div style="font-size: 13px; color: #4a5568; line-height: 1.7;">If you purchased medical devices directly from Teltonika Telemedic, you may also report vulnerabilities via our direct support channel:</div></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><div style="margin-top:14px; padding:11px 16px; border-radius:8px; font-size:13px; font-weight:600; color:#0054A6; background:#eef6ff; border:1px solid #b6d7f5;">[https://partners.teltonika-iot-group.com 🔗 Partner Portal / HelpDesk →]</div></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><div style="margin-top:14px; padding:11px 16px; border-radius:8px; font-size:13px; font-weight:600; color:#0054A6; background:#eef6ff; border:1px solid #b6d7f5;">[https://partners.teltonika-iot-group.com 🔗 Partner Portal / HelpDesk →]</div></div></td></tr>
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<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"><div style="margin-top:14px; padding:11px 16px; border-radius:8px; font-size:13px; font-weight:600; color:#0054A6; background:#eef6ff; border:1px solid #b6d7f5;">[https://www.teltonika-telemedic.com/return 🔗 Teltonika Telemedic page →]</div></ins></div></td></tr>
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Simonas.S
https://wiki.teltonika-telemedic.com/index.php?title=Vulnerability_disclosure_policy&diff=1520&oldid=prev
Simonas.S: Created page with "Category:TeltoHeart <div style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif; max-width: 960px; margin: 0 auto; padding: 16px;"> <!-- Header --> <div style="background: linear-gradient(135deg, #00203f 0%, #003e72 55%, #0054A6 100%); border-radius: 12px; padding: 36px 40px; margin-bottom: 28px; box-shadow: 0 4px 24px rgba(0,0,0,0.18);"> <div style="color: #8fc1ec; font-size: 12px; font-weight: 700; text-transform: uppercase; letter-..."
2026-07-07T11:33:44Z
<p>Created page with "<a href="/view/Category:TeltoHeart" title="Category:TeltoHeart">Category:TeltoHeart</a> <div style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif; max-width: 960px; margin: 0 auto; padding: 16px;"> <!-- Header --> <div style="background: linear-gradient(135deg, #00203f 0%, #003e72 55%, #0054A6 100%); border-radius: 12px; padding: 36px 40px; margin-bottom: 28px; box-shadow: 0 4px 24px rgba(0,0,0,0.18);"> <div style="color: #8fc1ec; font-size: 12px; font-weight: 700; text-transform: uppercase; letter-..."</p>
<p><b>New page</b></p><div>[[Category:TeltoHeart]]<br />
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<div style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif; max-width: 960px; margin: 0 auto; padding: 16px;"><br />
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<!-- Header --><br />
<div style="background: linear-gradient(135deg, #00203f 0%, #003e72 55%, #0054A6 100%); border-radius: 12px; padding: 36px 40px; margin-bottom: 28px; box-shadow: 0 4px 24px rgba(0,0,0,0.18);"><br />
<div style="color: #8fc1ec; font-size: 12px; font-weight: 700; text-transform: uppercase; letter-spacing: 1.5px; margin-bottom: 10px;">Security &amp; Trust</div><br />
<div style="font-size: 28px; font-weight: 700; color: #ffffff; letter-spacing: -0.5px; margin-bottom: 8px;">Vulnerability Disclosure Policy</div><br />
<div style="color: #c9d8e8; font-size: 15px; line-height: 1.6; max-width: 680px;">At Teltonika Telemedic, we are committed to delivering safe, secure, and reliable medical device products and services to our customers. Security is a cornerstone of our operations, and we continuously strive to uphold the highest standards of protection for our users and their data. When security vulnerabilities are identified, we respond seriously to resolve them effectively and transparently.</div><br />
</div><br />
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<!-- Description --><br />
<div style="background: #ffffff; border: 1px solid #e2e8f0; border-radius: 12px; padding: 28px 32px; margin-bottom: 24px; box-shadow:0 1px 4px rgba(0,0,0,0.05);"><br />
<div style="font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: 1.5px; color: #94a3b8; margin-bottom: 16px;">📄 Description</div><br />
<div style="font-size: 14px; color: #2d3748; line-height: 1.8;">The following information outlines Teltonika Telemedic's policy for managing potential security vulnerabilities in our supported medical device products and services.</div><br />
</div><br />
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<!-- Reporting Channels --><br />
<div style="margin-bottom: 24px;"><br />
<div style="font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: 1.5px; color: #94a3b8; margin-bottom: 14px; padding-left: 2px;">🛡️ Reporting Security Vulnerabilities</div><br />
<div style="font-size: 14px; color: #4a5568; line-height: 1.7; margin-bottom: 16px; padding-left: 2px;">If you identify a potential security vulnerability in any of Teltonika Telemedic's products or services, we ask you to report it promptly using one of the following channels.</div><br />
<br />
<div style="display: flex; gap: 16px; flex-wrap: wrap;"><br />
<div style="flex:1; min-width:280px; background: #ffffff; border: 1px solid #e2e8f0; border-top: 4px solid #0054A6; border-radius: 12px; padding: 22px 24px; box-shadow:0 2px 8px rgba(0,0,0,0.05);"><br />
<div style="font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: 1.5px; color: #0054A6; margin-bottom: 10px;">✉️ Email Reporting</div><br />
<div style="font-family:'Courier New', monospace; font-size: 15px; font-weight: 700; color: #1a202c; background:#eef6ff; border:1px solid #b6d7f5; border-radius:6px; padding:8px 12px; display:inline-block; margin-bottom: 14px;">teltoheart@teltonika-telemedic.lt</div><br />
<ul style="margin: 0; padding-left: 18px; font-size: 13px; color: #4a5568; line-height: 1.7;"><br />
<li>This email is exclusively dedicated to reporting security incidents related to Teltonika Telemedic's products or services.</li><br />
<li>Inquiries unrelated to security vulnerabilities will not be addressed through this channel.</li><br />
</ul><br />
</div><br />
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<div style="flex:1; min-width:280px; background: #ffffff; border: 1px solid #e2e8f0; border-top: 4px solid #0054A6; border-radius: 12px; padding: 22px 24px; box-shadow:0 2px 8px rgba(0,0,0,0.05);"><br />
<div style="font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: 1.5px; color: #0054A6; margin-bottom: 10px;">🌐 Partner Portal / HelpDesk</div><br />
<div style="font-size: 13px; color: #4a5568; line-height: 1.7;">If you purchased medical devices directly from Teltonika Telemedic, you may also report vulnerabilities via our direct support channel:</div><br />
<div style="margin-top:14px; padding:11px 16px; border-radius:8px; font-size:13px; font-weight:600; color:#0054A6; background:#eef6ff; border:1px solid #b6d7f5;">[https://partners.teltonika-iot-group.com 🔗 Partner Portal / HelpDesk →]</div><br />
</div><br />
</div><br />
</div><br />
<br />
<!-- Response Times --><br />
<div style="margin-bottom: 24px;"><br />
<div style="font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: 1.5px; color: #94a3b8; margin-bottom: 14px; padding-left: 2px;">⏱️ Response Times &amp; Updates</div><br />
<div style="font-size: 14px; color: #4a5568; line-height: 1.7; margin-bottom: 16px; padding-left: 2px;">Teltonika Telemedic is committed to addressing security concerns with urgency.</div><br />
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<div style="display: flex; gap: 16px; flex-wrap: wrap;"><br />
<div style="flex:1; min-width:220px; background: linear-gradient(180deg, #f7fafc 0%, #edf2f7 100%); border: 1px solid #e2e8f0; border-radius: 10px; padding: 20px;"><br />
<div style="font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; color: #0054A6; margin-bottom: 8px;">Initial Acknowledgment</div><br />
<div style="font-size: 22px; font-weight: 700; color: #1a202c; margin-bottom: 6px;">3 business days</div><br />
<div style="font-size: 12.5px; color: #718096; line-height: 1.5;">Target response time for all security reports upon receipt.</div><br />
</div><br />
<div style="flex:1; min-width:220px; background: linear-gradient(180deg, #f7fafc 0%, #edf2f7 100%); border: 1px solid #e2e8f0; border-radius: 10px; padding: 20px;"><br />
<div style="font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; color: #0054A6; margin-bottom: 8px;">Status Updates</div><br />
<div style="font-size: 22px; font-weight: 700; color: #1a202c; margin-bottom: 6px;">Every 5–10 business days</div><br />
<div style="font-size: 12.5px; color: #718096; line-height: 1.5;">For complex cases requiring further investigation, until resolution.</div><br />
</div><br />
</div><br />
</div><br />
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<!-- Additional Information --><br />
<div style="margin-bottom: 8px;"><br />
<div style="font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: 1.5px; color: #94a3b8; margin-bottom: 14px; padding-left: 2px;">📚 Additional Information</div><br />
<div style="font-size: 14px; color: #4a5568; line-height: 1.7; margin-bottom: 16px; padding-left: 2px;">For more details about Teltonika Telemedic's products, services, and support policies, please refer to the following resources.</div><br />
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<div style="display: flex; flex-direction: column; gap: 10px;"><br />
<div style="display: flex; align-items: center; gap: 16px; background: #ffffff; border: 1px solid #e2e8f0; border-left: 4px solid #0054A6; border-radius: 8px; padding: 18px 20px;"><br />
<div style="flex: 0 0 40px; width: 40px; height: 40px; line-height: 40px; text-align: center; border-radius: 8px; background: #ebf8ff; color: #2b6cb0; font-size: 18px;">📋</div><br />
<div style="flex: 1 1 auto;"><br />
<div style="font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; color: #718096; margin-bottom: 3px;">Product Listings</div><br />
<div style="font-size: 14px; color: #4a5568; line-height: 1.5;">A comprehensive list of all Teltonika Telemedic's products and solutions currently on the market.</div><br />
</div><br />
<div style="flex:0 0 auto;">[https://www.teltonika-telemedic.com/products/teltoheart <span style="display:inline-block; padding:8px 16px; background:#0054A6; color:#ffffff; font-size:12px; font-weight:700; border-radius:6px;">Visit →</span>]</div><br />
</div><br />
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<div style="display: flex; align-items: center; gap: 16px; background: #ffffff; border: 1px solid #e2e8f0; border-left: 4px solid #0054A6; border-radius: 8px; padding: 18px 20px;"><br />
<div style="flex: 0 0 40px; width: 40px; height: 40px; line-height: 40px; text-align: center; border-radius: 8px; background: #ebf8ff; color: #2b6cb0; font-size: 18px;">🔄</div><br />
<div style="flex: 1 1 auto;"><br />
<div style="font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; color: #718096; margin-bottom: 3px;">Product Launch Dates &amp; Firmware Updates</div><br />
<div style="font-size: 14px; color: #4a5568; line-height: 1.5;">Regularly updated information on product launch dates and the latest firmware versions. We encourage checking for firmware updates to maintain security and performance.</div><br />
</div><br />
<div style="flex:0 0 auto;">[https://wiki.teltonika-telemedic.com/view/TeltoHeart_firmware/software_changelogs <span style="display:inline-block; padding:8px 16px; background:#0054A6; color:#ffffff; font-size:12px; font-weight:700; border-radius:6px;">Visit →</span>]</div><br />
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Simonas.S